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- Tasks: Deliver top-notch customer service and manage reception duties.
- Company: Leading care home provider in Downham Market with a supportive team.
- Benefits: Opportunity to make a difference and grow in your career.
- Why this job: Be the first point of contact and positively impact residents' lives.
- Qualifications: Excellent communication skills and a problem-solving mindset.
- Other info: Join a valued team in a rewarding and dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading care home provider in Downham Market is looking for a Receptionist to deliver high-quality customer service and perform administrative tasks. You will be the first point of contact, handling calls and maintenance of the reception area.
Ideal candidates will have:
- Excellent communication skills
- A positive attitude
- Experience in problem-solving
Join our valued team and make a difference in residents' lives while growing in a supportive environment.
Front Desk & Resident Services Coordinator in Downham Market employer: Avery Healthcare Group
Contact Detail:
Avery Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Resident Services Coordinator in Downham Market
✨Tip Number 1
Make sure to research the care home provider before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in making a difference in residents' lives.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, being able to convey information clearly and positively is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of examples from your past experiences where you successfully handled challenges, especially in customer service roles. This will demonstrate your ability to thrive in a busy reception environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Front Desk & Resident Services Coordinator in Downham Market
Some tips for your application 🫡
Show Off Your Communication Skills: Since you'll be the first point of contact, make sure your written application reflects your excellent communication skills. Use clear and concise language to convey your thoughts and ensure your personality shines through!
Highlight Your Customer Service Experience: We want to see how you've delivered high-quality customer service in the past. Share specific examples in your application that demonstrate your positive attitude and problem-solving abilities. This will help us understand how you can make a difference in our residents' lives.
Keep It Neat and Professional: Your application should look as polished as the reception area you'll be managing! Make sure to format your documents neatly, check for typos, and maintain a professional tone throughout. First impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our valued team!
How to prepare for a job interview at Avery Healthcare Group
✨Know the Company
Before your interview, take some time to research the care home provider. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Front Desk & Resident Services Coordinator, excellent communication is key. Prepare examples from your past experiences where you effectively handled calls or resolved issues. Practising clear and confident responses will demonstrate your ability to communicate well under pressure.
✨Emphasise Problem-Solving Abilities
Think of specific situations where you successfully solved a problem, especially in a customer service context. Be ready to discuss these scenarios during the interview, as it will highlight your proactive approach and ability to handle challenges.
✨Bring a Positive Attitude
A positive attitude can make a huge difference in a care home environment. During the interview, let your enthusiasm shine through. Smile, maintain eye contact, and express your eagerness to contribute to the residents' lives and the team's success.
