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- Tasks: Provide top-notch customer service and handle administrative tasks at our welcoming reception.
- Company: Join Avery, a leading luxury elderly care home provider with a supportive culture.
- Benefits: Enjoy a friendly work environment, career growth, and a chance to make a difference.
- Why this job: Be the first point of contact and create meaningful experiences for residents and visitors.
- Qualifications: Strong communication skills, computer proficiency, and a positive attitude are essential.
The predicted salary is between 24000 - 36000 £ per year.
ABOUT THE ROLE
Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services. Other responsibilities will include:
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
- Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must:
- Have excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive, friendly, and welcoming attitude.
- Have previous exposure to problem-solving and client complaints.
ABOUT AVERY
At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes - we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Receptionist - Grove Road Basingstoke Hampshire employer: Avery Healthcare Group
Contact Detail:
Avery Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Grove Road Basingstoke Hampshire
✨Tip Number 1
Make sure you research Avery and their values before your interview. Knowing what they stand for will help you align your answers with their mission of creating meaningful lives together.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, being friendly and professional is key. Try role-playing common reception scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of examples from past experiences where you handled client complaints or tricky situations effectively. This will demonstrate your ability to stay calm under pressure.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Avery team.
We think you need these skills to ace Receptionist - Grove Road Basingstoke Hampshire
Some tips for your application 🫡
Show Off Your Communication Skills: Since you'll be the first point of contact, make sure your written application reflects your excellent communication skills. Use clear and friendly language to convey your enthusiasm for the role.
Tailor Your Application: Take a moment to customise your application to match the job description. Highlight your relevant experience in customer service and administration, and don’t forget to mention your positive attitude!
Be Professional Yet Approachable: While we want you to be professional, don’t shy away from showing your friendly side. Use a warm tone in your writing to demonstrate that you’re the welcoming person we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Avery.
How to prepare for a job interview at Avery Healthcare Group
✨Know the Company
Before your interview, take some time to research Avery and their values. Understanding their mission of 'creating meaningful lives together' will help you align your answers with what they stand for, showing that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is key. Prepare examples from your past experiences where you effectively handled enquiries or resolved client complaints. Practising these scenarios can help you articulate your skills confidently during the interview.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully dealt with challenges or complaints. Be ready to discuss how you approached these situations, as this will highlight your ability to remain calm and professional under pressure, which is crucial for this role.
✨Exude Positivity and Friendliness
Your attitude can make a big difference! During the interview, maintain a friendly demeanour and be approachable. This not only reflects the welcoming environment Avery aims to create but also shows that you embody the positive spirit they value in their team.