At a Glance
- Tasks: Provide top-notch customer service and handle administrative tasks at our care home.
- Company: Join the award-winning team at Avery Healthcare, dedicated to supporting residents.
- Benefits: Weekends-only shifts, competitive pay, and a supportive work environment.
- Other info: Opportunity to grow in a caring and dynamic healthcare setting.
- Why this job: Be the friendly face that makes a difference in residents' lives every weekend.
- Qualifications: Great communication skills and a positive attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
At Avery Healthcare, we support the people who care for our residents. We are looking for a warm, enthusiastic, and dedicated individual to join our award‑winning team as a Receptionist at Horse Fair Care Home in Rugeley.
Overview
The role is a weekends‑only shift. Your primary focus will be to offer professional, high‑quality customer service as the first point of contact within the home and to provide a range of administrative services.
Responsibilities
- Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Complete reception‑related administration, maintain databases, and provide administrative assistance as required by the General Manager.
- Maintain the general tidiness of the reception area, liaising with Housekeeping to ensure standards are met.
Requirements
- Excellent verbal and written communication skills.
- Confidence in using computers.
- Positive, friendly, and welcoming attitude.
- Previous exposure to problem‑solving and handling client complaints.
Additional Information
- ADBS Disclosure Check – the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
- This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission for Disclosure to the Disclosure and Barring Service will be required to check for any previous criminal convictions.
Receptionist in Rugeley employer: Avery Healthcare Group Ltd.
Avery Healthcare is an exceptional employer that prioritises the well-being of both its residents and staff. Located in the welcoming community of Rugeley, our Horse Fair Care Home offers a supportive work culture where your contributions are valued, and opportunities for personal and professional growth abound. Join us for a rewarding experience where you can make a meaningful impact while enjoying the benefits of a friendly team environment and comprehensive support.
Contact Details:
Avery Healthcare Group Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Rugeley
✨Tip Number 1
Make sure you research Avery Healthcare and the Horse Fair Care Home before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, being warm and welcoming is key. Try role-playing common reception scenarios with a friend to boost your confidence.
✨Tip Number 3
Prepare some examples of how you've handled customer service challenges in the past. This will demonstrate your problem-solving skills and show that you can handle client complaints effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Receptionist in Rugeley
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your warm and enthusiastic personality shine through. We want to see that you’re genuinely excited about the opportunity to join our team at Horse Fair Care Home!
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention your excellent communication skills and any previous experience in customer service or administration that aligns with the role.
Be Professional Yet Friendly:Remember, as a Receptionist, you’ll be the first point of contact for our residents and visitors. Use a friendly tone in your writing while maintaining professionalism to reflect the welcoming atmosphere we pride ourselves on.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Avery Healthcare Group Ltd.
✨Show Your Warmth
As a Receptionist, your friendly and welcoming attitude is key. Practice greeting people with a smile and maintaining a positive tone, even over the phone. This will help you convey the warmth that Avery Healthcare values.
✨Brush Up on Communication Skills
Since excellent verbal and written communication skills are essential, consider preparing by practising common interview questions. Focus on articulating your thoughts clearly and confidently, as this will reflect your ability to handle enquiries effectively.
✨Demonstrate Problem-Solving Abilities
Think of examples from your past experiences where you've successfully resolved issues or handled complaints. Be ready to share these stories during the interview to showcase your problem-solving skills, which are crucial for this role.
✨Familiarise Yourself with Administrative Tasks
Since the role involves various administrative duties, it’s a good idea to brush up on your computer skills and any relevant software. Being able to discuss your experience with databases and administration will show that you're prepared for the responsibilities of the job.
