At a Glance
- Tasks: Provide excellent customer service and administrative support as the first point of contact.
- Company: Avery Healthcare, a leading provider of luxury elderly care homes in the UK.
- Benefits: Supportive environment, career growth opportunities, and a chance to make a real difference.
- Other info: Enjoy a rewarding role in a caring and inspiring workplace.
- Why this job: Join a passionate team dedicated to creating meaningful experiences for residents and staff.
- Qualifications: Excellent communication skills, positive attitude, and problem-solving experience required.
The predicted salary is between 24000 - 36000 £ per year.
This role as a Receptionist at Avery Healthcare offers a rewarding opportunity to provide excellent customer service and administrative support within a caring, supportive, and inspiring environment. The successful candidate will be a warm, enthusiastic, and dedicated individual who can positively contribute to the team's commitment to exceptional care.
Main duties of the job:
- Offer professional, high-quality customer service as the first point of contact within the home.
- Provide a range of administrative services.
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
- Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must:
- Have excellent communication skills both verbal and written.
- Have a positive, friendly, and welcoming attitude.
- Have previous exposure to problem-solving and client complaints.
Please note this role will require:
- ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Receptionist - Bank employer: Avery Healthcare Group Ltd.
Avery Healthcare Group Ltd. is an exceptional employer, offering a supportive and collaborative work culture at their Wandsworth Common Care Home. Employees benefit from ongoing professional development opportunities, ensuring career growth while making a meaningful impact on residents' lives through person-centred care. With a commitment to high-quality standards and a focus on employee well-being, Avery provides a rewarding environment for those passionate about care.
Contact Details:
Avery Healthcare Group Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Bank
✨Tip Number 1
First things first, make sure you know the company inside out. Research Avery Healthcare's values and mission, so you can show how your own values align with theirs during the interview. This will help you stand out as a candidate who truly fits into their caring and supportive environment.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so it's crucial to come across as warm and welcoming. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewers. Asking about team dynamics or opportunities for growth shows that you're genuinely interested in being part of the Avery family. Plus, it gives you a chance to assess if this is the right fit for you too!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our team at Avery Healthcare. We can't wait to see your application!
We think you need these skills to ace Receptionist - Bank
Some tips for your application 🫡
Show Your Warmth:As a Receptionist, you'll be the first point of contact, so let your personality shine through! Use a friendly tone in your application and share experiences that highlight your warm and welcoming nature.
Highlight Your Communication Skills:Excellent communication is key for this role. Make sure to showcase your verbal and written skills in your application. You could mention any relevant experiences where you successfully handled enquiries or resolved issues.
Tailor Your Application:Take a moment to read the job description carefully and tailor your application accordingly. Mention specific responsibilities from the role that excite you and how your background aligns with them.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team at Avery Healthcare!
How to prepare for a job interview at Avery Healthcare Group Ltd.
✨Know the Company
Before your interview, take some time to research Avery Healthcare. Understand their values, mission, and what makes them unique in the elderly care sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Receptionist, excellent communication is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved complaints. Practising clear and friendly responses can help you convey your positive attitude during the interview.
✨Demonstrate Problem-Solving Abilities
Think of specific situations where you faced challenges in previous roles and how you overcame them. Be ready to discuss these scenarios, as they will highlight your ability to handle client complaints and unexpected issues, which is crucial for this role.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if Avery Healthcare is the right fit for you.
