Credit Controller in Northampton

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day; your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close‑knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.

Responsibilities

• Your focus as Credit Controller will be to manage the credit control process, ensuring timely collection of payments, and maintaining accurate financial records within the care home industry.
• Monitor and manage accounts receivable, ensuring timely collection of historic outstanding debts.
• Communicate with clients to resolve payment issues and negotiate repayment plans.
• Maintain accurate records of all credit control activities and prepare regular reports for management.
• Collaborate with the Care Home team to reconcile accounts and ensure accurate financial reporting.

Qualifications

• Experience working within a Credit Control role or similar, ideally in a care home setting.
• Understanding of credit control principles and practices.
• Proficiency in financial software and Microsoft Office Suite, particularly Excel.
• Strong organisational and time management skills.
• Ability to live our values of caring, supportive, honest, respectful, and accountable.

Required Background & Checks

• A DBS Disclosure check (cost covered by Avery Healthcare).
• Proof of eligibility to work in the UK.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.