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For Companies At a Glance
- Tasks: Provide top-notch customer service and administrative support at a luxury care home.
- Company: Join Avery Healthcare, a leading provider of luxury elderly care homes in the UK.
- Benefits: Supportive environment, career growth opportunities, and a chance to make a real difference.
- Other info: Join a close-knit team that values respect, compassion, and exceptional care.
- Why this job: Be the friendly face that welcomes residents and families, making their day brighter.
- Qualifications: Excellent communication skills and a positive, welcoming attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
This is an opportunity to join Avery Healthcare, a leading provider of luxury elderly care homes in the UK, as a Receptionist at their Carrstone House Care Home in Downham Market. As the first point of contact, you will be responsible for offering professional, high-quality customer service and providing a range of administrative support to the home.
Main duties of the job
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
- Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
About you
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must:
- Have excellent communication skills both verbal and written.
- Have a positive, friendly, and welcoming attitude.
- Have previous exposure to problem-solving and client complaints.
Qualifications
To be successful in this role, you will need to have excellent communication skills, both verbal and written, be confident in using computers, and have a positive, friendly, and welcoming attitude. Previous exposure to problem-solving and client complaints would also be beneficial.
Please note this role will require a DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK is also required.
Receptionist in Norfolk employer: Avery Healthcare Group Ltd.
Contact Detail:
Avery Healthcare Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Norfolk
✨Tip Number 1
First things first, make sure you know the company inside out. Research Avery Healthcare and their values so you can show them you're a perfect fit. When you walk in for that interview, let your enthusiasm shine through!
✨Tip Number 2
Practice makes perfect! Get a friend to do a mock interview with you. Focus on those key skills they’re looking for, like communication and problem-solving. The more comfortable you are, the better you'll perform.
✨Tip Number 3
Dress to impress! As a receptionist, you’ll be the first point of contact, so make sure you look professional and approachable. A smart outfit can boost your confidence and leave a great first impression.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it shows you’re genuinely interested in the role!
We think you need these skills to ace Receptionist in Norfolk
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our values at Avery Healthcare.
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist role. Highlight your communication skills and any relevant experience that showcases your ability to provide high-quality customer service, as this is key for us.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Avery Healthcare Group Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research Avery Healthcare. Understand their values, mission, and what makes them a leading provider of luxury elderly care homes. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Receptionist, excellent communication is key. Prepare examples from your past experiences where you successfully handled enquiries or resolved client complaints. Practising clear and confident responses will help you shine during the interview.
✨Demonstrate Your Problem-Solving Abilities
Think of specific situations where you faced challenges and how you overcame them. Being able to articulate your problem-solving skills will be crucial, especially since the role involves dealing with client complaints and administrative tasks.
✨Bring a Positive Attitude
Avery Healthcare values a friendly and welcoming attitude. During your interview, let your enthusiasm for the role shine through. Smile, maintain eye contact, and engage with your interviewers to create a positive impression.