At a Glance
- Tasks: Manage hospitality services and create a welcoming environment for residents.
- Company: Join Avery Healthcare, a leading provider of luxury elderly care homes.
- Benefits: Supportive culture, career growth opportunities, and a chance to make a real difference.
- Other info: Enjoy a dynamic work environment with a focus on respect and teamwork.
- Why this job: Be part of a team that values compassion and enhances residents' lives every day.
- Qualifications: Experience in management and a passion for customer service in hospitality or healthcare.
The predicted salary is between 30000 - 40000 € per year.
This role at Avery Healthcare's Cliveden Manor Care Home in Marlow offers an exciting opportunity to make a positive impact on the lives of the residents. You will be responsible for overseeing and managing all non-clinical and care-related areas of the home, including food and beverage services, housekeeping, activities/events, and reception.
Main duties of the job
- Delivering a customer-centric experience while ensuring that residents' needs are fully integrated and supported.
- Overseeing and effectively managing all areas of the home that are non-clinical and care-related.
- Maintaining high standards of cleanliness and aesthetics throughout the home environment, including the garden and outdoor areas.
- Consistently delivering Avery's brand standards.
About us
Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, with a vision of 'creating meaningful lives together'. They are committed to creating a supportive and inspiring environment where employees feel valued and empowered, and they offer exceptional care across their growing network of over 100 homes.
Job responsibilities
- Ensure that effective working practices to deliver high standards of service are adopted within all areas of hospitality.
- Follow the Standard Operating Procedures to consistently deliver Avery's brand standards throughout the home.
- Plan, prioritise and delegate work effectively to accommodate the resource and skill base of the team.
About you
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must have:
- Previous experience in a management/supervisory role.
- One to two years experience in a similar role and experience of working in healthcare, restaurants, or hotels.
- Understanding of the Hotel & Care industry standards, policies and procedures.
- Industry-relevant qualifications or equivalent.
About Avery
At Avery, we’re not just one of the UK's largest providers of luxury elderly care homes, we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline, depending on the volume of applications received and business needs.
Hospitality Manager in Marlow employer: Avery Healthcare Group Ltd.
Avery Healthcare is an exceptional employer, offering a supportive and inspiring environment at Cliveden Manor Care Home in Marlow, where employees are valued and empowered. As a Hospitality Manager, you will play a vital role in enhancing the lives of residents while enjoying opportunities for personal and professional growth within a close-knit team that prioritises respect, compassion, and exceptional care. Join us to make a meaningful impact every day in a culture that celebrates your dedication and hard work.
Contact Detail:
Avery Healthcare Group Ltd. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Manager in Marlow
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and care sectors. Attend local events or join online groups where you can meet people who might know about job openings at places like Avery Healthcare.
✨Tip Number 2
Prepare for interviews by researching Avery Healthcare's values and mission. Think about how your experience aligns with their commitment to creating meaningful lives together, and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Showcase your personality! When you apply through our website, make sure your application reflects your enthusiasm and warmth. We want to see your passion for delivering exceptional care and creating a positive environment for residents.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the Hospitality Manager role at Cliveden Manor Care Home.
We think you need these skills to ace Hospitality Manager in Marlow
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a positive impact on residents' lives. Share any relevant experiences that highlight your dedication to hospitality and care.
Tailor Your CV:Make sure your CV is tailored to the Hospitality Manager role. Highlight your previous management experience and any specific skills related to food and beverage services, housekeeping, or event management. We love seeing how your background aligns with our values!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team at Avery Healthcare.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our amazing team at Cliveden Manor Care Home.
How to prepare for a job interview at Avery Healthcare Group Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research Avery Healthcare. Understand their values, mission, and what makes them stand out in the care industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer-Centric Approach
As a Hospitality Manager, delivering a customer-centric experience is key. Prepare examples from your past roles where you successfully enhanced customer satisfaction or improved service delivery. This will demonstrate that you align with Avery's commitment to exceptional care.
✨Highlight Your Management Skills
Be ready to discuss your previous management experience, especially in non-clinical settings like hospitality or healthcare. Share specific instances where you effectively led a team, managed resources, or implemented high standards of service, as these are crucial for the role.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Think about what’s important to you regarding the role and the company culture. Asking insightful questions shows that you're serious about the position and helps you determine if it's the right fit for you.
