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- Tasks: Provide top-notch customer service and handle administrative tasks at our care home.
- Company: Join Avery Healthcare, a leading provider of luxury elderly care in the UK.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth.
- Why this job: Make a difference in residents' lives while developing your skills in a caring setting.
- Qualifications: Strong communication skills and a friendly attitude are essential.
- Other info: Maternity cover role with a dynamic team and a focus on community.
The predicted salary is between 24000 - 36000 £ per year.
Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, with a vision of 'creating meaningful lives together'. They are passionate about creating enriching experiences for their residents and team members, offering exceptional care across their growing network of over 100 homes. Avery is committed to building a supportive and inspiring environment where employees feel valued and empowered every day.
As a Receptionist at Avery Healthcare's South Lodge Care Home in Leicester, your focus will be to offer professional, high-quality customer service as the first point of contact within the home, as well as providing a range of administrative services. Your responsibilities will include:
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
- Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must:
- Have excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive, friendly, and welcoming attitude.
- Have previous exposure to problem-solving and client complaints.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Receptionist in Leicester employer: Avery Healthcare Group Ltd.
Contact Detail:
Avery Healthcare Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Leicester
✨Tip Number 1
First things first, make sure you know the company inside out. Research Avery Healthcare's values and mission so you can show them you're on the same page during your interview. It’ll help you stand out as someone who genuinely cares about their vision of 'creating meaningful lives together'.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the face of the home, so being friendly and professional is key. Try role-playing common scenarios with a friend to boost your confidence in handling enquiries and redirecting calls.
✨Tip Number 3
Don’t underestimate the power of a tidy appearance! When you walk into that interview, make sure you look polished and professional. It reflects your attention to detail and shows you understand the importance of maintaining a welcoming environment.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really interested in joining the Avery team. Good luck!
We think you need these skills to ace Receptionist in Leicester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our values of caring and support.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience. Focus on your customer service skills and any administrative tasks you've handled before. This will help us see how you can contribute to our team at Avery Healthcare.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, especially since you'll be the first point of contact for our residents and visitors!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Avery Healthcare Group Ltd.
✨Know the Company
Before your interview, take some time to research Avery Healthcare. Understand their values, mission, and what makes them stand out in the elderly care sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Your Communication Skills
As a receptionist, excellent communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with responding to enquiries and handling potential client complaints.
✨Showcase Your Problem-Solving Abilities
Think of examples from your past experiences where you successfully resolved issues or handled difficult situations. Be ready to share these during the interview to demonstrate your ability to manage challenges effectively, which is crucial for a receptionist role.
✨Dress the Part
First impressions matter! Dress professionally and ensure you look tidy and presentable. A smart appearance reflects your respect for the role and the company, setting a positive tone right from the start of your interview.