At a Glance
- Tasks: Lead a team to create memorable experiences for residents at our care home.
- Company: Join Avery Healthcare, a top provider of luxury elderly care in the UK.
- Benefits: Enjoy a supportive environment with opportunities for growth and development.
- Other info: Be part of an award-winning team that values respect and compassion.
- Why this job: Make a real difference in residents' lives while working in a caring community.
- Qualifications: Management experience and a passion for hospitality are essential.
The predicted salary is between 30000 - 40000 € per year.
This role at Avery Healthcare's Cliveden Manor Care Home in Marlow offers an exciting opportunity to make a positive impact on the lives of the residents. You will be responsible for overseeing and managing all non-clinical and care-related areas of the home, including food and beverage services, housekeeping, activities/events, and reception.
Main duties of the job include delivering a customer-centric experience while ensuring that residents' needs are fully integrated and supported. Your focus will be on maintaining high standards of cleanliness and aesthetics throughout the home environment, including the garden and outdoor areas, and consistently delivering Avery's brand standards.
About us: Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, committed to creating a supportive and inspiring environment where employees feel valued and empowered.
Job responsibilities include:
- Ensure effective working practices to deliver high standards of service within all areas of hospitality.
- Maintain high standards of cleanliness and aesthetics throughout the home environment.
- Follow the Standard Operating Procedures to consistently deliver Avery's brand standards.
- Plan, prioritise, and delegate work effectively to accommodate the resource and skill base of the team.
To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable. Our ideal candidate must have:
- Previous experience in a management/supervisory role.
- One to two years experience in a similar role and experience of working in healthcare, restaurants, or hotels.
Hospitality Manager employer: Avery Healthcare Group Ltd.
Avery Healthcare is an exceptional employer, offering a supportive and inspiring environment at Cliveden Manor Care Home in Marlow. With a strong commitment to employee growth and development, you will be part of a close-knit team that values respect, compassion, and a shared dedication to providing outstanding care. Join us to make a meaningful impact on residents' lives while enjoying a culture that celebrates your hard work and commitment.
Contact Detail:
Avery Healthcare Group Ltd. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Avery Healthcare. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching Avery Healthcare's values and culture. Think about how your experience aligns with their mission of creating meaningful lives together. Show them you're not just a fit for the role, but for the team!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound genuine and enthusiastic about the Hospitality Manager position. Remember, they’re looking for someone who can bring warmth and dedication to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at Cliveden Manor Care Home.
We think you need these skills to ace Hospitality Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating a positive experience for residents. Share any relevant experiences that highlight your dedication to customer service.
Tailor Your CV:Make sure your CV is tailored to the Hospitality Manager role. Highlight your management experience and any specific skills related to food and beverage services, housekeeping, or event planning. We love seeing how your background aligns with our values!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show us your organisational skills right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our amazing team and culture while you’re at it!
How to prepare for a job interview at Avery Healthcare Group Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research Avery Healthcare. Understand their values, mission, and what makes them stand out in the elderly care sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer-Centric Approach
As a Hospitality Manager, delivering a customer-centric experience is key. Prepare examples from your past roles where you've gone above and beyond for customers or residents. Highlight how you prioritised their needs and created a positive environment, as this aligns perfectly with Avery's vision.
✨Demonstrate Leadership Skills
Since you'll be overseeing various non-clinical areas, it's crucial to showcase your management experience. Think of specific instances where you successfully led a team, managed conflicts, or improved service standards. This will illustrate your capability to maintain high standards at Cliveden Manor.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the team dynamics, how they support staff development, or what challenges the home currently faces. This shows you're not just interested in the role, but also in contributing positively to the team and residents.