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- Tasks: Create positive first impressions and manage visitor inquiries in a care home.
- Company: Prestigious healthcare provider dedicated to quality resident care.
- Benefits: Supportive work environment with opportunities to make a real difference.
- Why this job: Join a passionate team and enhance the lives of residents every day.
- Qualifications: Strong communication, organisational skills, and previous customer service experience.
- Other info: Make meaningful connections while working in a rewarding environment.
The predicted salary is between 30000 - 42000 £ per year.
A prestigious healthcare provider in Esher is seeking a Concierge to create positive first impressions and manage visitor inquiries. The role involves greeting visitors, handling requests, and ensuring high-quality service in a supportive care home environment.
Ideal candidates will have strong communication and organizational skills, along with previous customer service experience. Join a dedicated team making a meaningful impact in residents' lives daily.
Guest Experience Concierge - Care Home in Esher employer: Avery Healthcare Group Ltd.
Contact Detail:
Avery Healthcare Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Concierge - Care Home in Esher
✨Tip Number 1
Make sure to research the care home and its values before your interview. We want to see that you understand their mission and how you can contribute to creating those positive first impressions.
✨Tip Number 2
Practice your communication skills! Role-play common visitor inquiries with a friend or family member. This will help us see that you're ready to handle requests smoothly and confidently.
✨Tip Number 3
Showcase your organisational skills by preparing a list of questions for the interview. This not only demonstrates your interest but also helps us gauge how well you can manage multiple tasks in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re excited to see how you can make a meaningful impact in our residents' lives.
We think you need these skills to ace Guest Experience Concierge - Care Home in Esher
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A warm and friendly tone can really help us picture you as part of our team.
Highlight Relevant Experience: Make sure to emphasise any previous customer service experience you have. We’re looking for candidates who can create positive first impressions, so share specific examples of how you've done this in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role of Guest Experience Concierge. Mention how your skills align with the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Avery Healthcare Group Ltd.
✨Know the Company
Before your interview, take some time to research the healthcare provider. Understand their values, mission, and the specific services they offer. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Guest Experience Concierge, strong communication is key. Prepare examples from your previous customer service roles where you effectively handled inquiries or resolved issues. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Organisational Skills
Think about how you manage multiple tasks and prioritise requests. Be ready to discuss specific instances where your organisational skills made a difference in providing excellent service. This will highlight your ability to thrive in a busy care home environment.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role and the team you'll be working with. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
