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- Tasks: Provide top-notch customer service and handle administrative tasks in a care home.
- Company: Join Avery Healthcare, a leading provider of luxury elderly care homes.
- Benefits: Enjoy a supportive environment with opportunities for growth and development.
- Why this job: Make a positive impact on residents' lives every day while building your career.
- Qualifications: Excellent communication skills and a friendly attitude are essential.
- Other info: Be part of a close-knit team that values respect and compassion.
The predicted salary is between 20000 - 30000 £ per year.
The role of a Receptionist at Avery Healthcare is to offer professional, high-quality customer service as the first point of contact within the care home. This involves a range of administrative responsibilities, such as answering telephone inquiries, maintaining databases, and providing administrative assistance to the General Manager.
Main duties of the job:
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
- Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
About you:
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must:
- Have excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive, friendly, and welcoming attitude.
- Have previous exposure to problem-solving and client complaints.
About Avery:
At Avery, we are not just one of the UK’s largest providers of luxury elderly care homes; we are a place where people love to work. We believe that the later years of life should be as enriching as any other, and we are passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day.
Please note this role will require:
- ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
Receptionist in Edenbridge employer: Avery Healthcare Group Ltd.
Contact Detail:
Avery Healthcare Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Edenbridge
✨Tip Number 1
First things first, make sure you know the company inside out. Research Avery Healthcare's values and mission so you can show them you're on the same page during your interview. This will help you stand out as someone who genuinely cares about their work.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so being friendly and professional is key. Try role-playing common scenarios with a friend to boost your confidence and get comfortable with handling inquiries.
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! Think of examples from your past experiences where you’ve successfully dealt with client complaints or tricky situations. This will demonstrate your ability to handle challenges in a calm and effective manner.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really interested in joining our team at Avery Healthcare. We can’t wait to hear from you!
We think you need these skills to ace Receptionist in Edenbridge
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through! We want to see how you can bring a positive vibe to our team, so don’t be afraid to be yourself.
Tailor Your Application: Make sure to tailor your application to the role of Receptionist. Highlight your excellent communication skills and any previous experience in customer service or administration that aligns with what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Avery Healthcare Group Ltd.
✨Know the Company
Before your interview, take some time to research Avery Healthcare. Understand their values, mission, and what makes them stand out in the elderly care sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Your Communication Skills
As a receptionist, excellent communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend or family member to get comfortable with articulating your thoughts and showcasing your friendly attitude.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and how you handle client complaints. Think of specific examples from your past experiences where you successfully resolved an issue or provided exceptional customer service. This will demonstrate your ability to thrive in a busy reception environment.
✨Dress the Part
First impressions matter! Dress professionally and ensure you look tidy and presentable. A warm smile and a friendly demeanour will go a long way in making a positive impression as the first point of contact at the care home.
