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- Tasks: Provide top-notch customer service and administrative support at a luxury care home.
- Company: Join Avery Healthcare, a leading provider of luxury elderly care homes in the UK.
- Benefits: Supportive environment, career growth opportunities, and a chance to make a real difference.
- Why this job: Be the friendly face that welcomes residents and families, making their day brighter.
- Qualifications: Excellent communication skills and a positive, welcoming attitude are essential.
- Other info: Join a close-knit team that values respect, compassion, and exceptional care.
The predicted salary is between 24000 - 36000 £ per year.
This is an opportunity to join Avery Healthcare, a leading provider of luxury elderly care homes in the UK, as a Receptionist at their Carrstone House Care Home in Downham Market. As the first point of contact, you will be responsible for offering professional, high-quality customer service and providing a range of administrative support to the home.
Main duties of the job:
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
- Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must:
- Have excellent communication skills both verbal and written.
- Have a positive, friendly, and welcoming attitude.
- Have previous exposure to problem-solving and client complaints.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
Receptionist in Downham Market employer: Avery Healthcare Group Ltd.
Contact Detail:
Avery Healthcare Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Downham Market
✨Tip Number 1
Make sure to research Avery Healthcare and their values before your interview. Knowing what they stand for will help you connect your own experiences to their mission, showing that you're not just a good fit for the role, but also for the company culture.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so being friendly and professional is key. Try role-playing with a friend or family member to get comfortable with common questions and scenarios.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Choose an outfit that reflects professionalism and aligns with the welcoming atmosphere of Avery Healthcare.
✨Tip Number 4
Don't forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the position and keeping you top of mind for the hiring team.
We think you need these skills to ace Receptionist in Downham Market
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and welcoming attitude shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. Mention any previous customer service roles or administrative tasks you've handled, as these are key for us at Avery Healthcare.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Avery Healthcare Group Ltd.
✨Know the Company
Before your interview, take some time to research Avery Healthcare. Understand their values, mission, and what makes them a leading provider of luxury elderly care homes. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Practice Your Communication Skills
As a Receptionist, excellent communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend or family member to get comfortable with articulating your thoughts, especially around customer service scenarios.
✨Showcase Your Problem-Solving Abilities
Think of examples from your past experiences where you've successfully handled client complaints or tricky situations. Be ready to discuss these during the interview, as it will demonstrate your ability to remain calm and effective under pressure, which is crucial for this role.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance not only reflects your respect for the opportunity but also aligns with the high standards of customer service that Avery Healthcare upholds.
