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- Tasks: Manage sales and marketing processes to maximise revenue and fill the home with clients.
- Company: Join Avery Healthcare, a leading provider of luxury elderly care homes in the UK.
- Benefits: Enjoy a supportive environment, career growth opportunities, and a positive impact on residents' lives.
- Why this job: Make a difference every day while working in a caring and compassionate team.
- Qualifications: Full UK driving licence, strong negotiation skills, and previous sales experience preferred.
- Other info: Be part of an award-winning team that values respect and exceptional care.
The predicted salary is between 36000 - 60000 £ per year.
This role as a Client Liaison Manager at Avery Healthcare\’s Lady Jane Court Care Home in Leicester involves managing the sales and marketing processes to meet and exceed budget targets, fill the home with the agreed client base, and maximize revenue. The successful candidate will have a full UK and clean driving license, strong negotiation and interpersonal skills, and ideally previous sales experience.
Main duties of the job
As the Client Liaison Manager, your focus will be to manage the sales and marketing processes in the home, ensuring the effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, filling the home with the agreed client base and maximising revenue. Other responsibilities will include answering sales and marketing enquiries, managing the pipeline of potential members, and developing new contacts with key care influencers.
About us
Avery Healthcare is one of the UK\’s largest providers of luxury elderly care homes, with a vision of \”creating meaningful lives together.\” They are passionate about creating meaningful experiences for residents and team members, offering exceptional care across their growing network of over 100 homes and building a supportive and inspiring environment where employees feel valued and empowered.
Job responsibilities
Package Description:
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.
When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.
Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Client Liaison Manager at Lady Jane Court Care Home in Leicester. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as Client Liaison Manager will be to manage the sales and marketing processes in the home, ensuring the effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, filling the home with the agreed client base and maximising revenue.
Other responsibilities will include:
- Ensuring that sales targets and Sales & Marketing deadlines are met and adhere to brand standards.
- Assisting in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.
- Managing and keeping up to date the information on the pipeline of potential members, and when they are likely to become residents to maximise revenue.
- Developing new contacts and maintain regular and close contacts with all key care influences.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.
Our ideal candidate must:
- Have a full UK and clean driving license
- Be able to negotiate with skill and expertise.
- Possess effective interpersonal skills and professional telephone manner.
- Be able to prioritise your own workload.
- Ideally have a background in a previous sales position.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of \”creating meaningful lives together,\” we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person Specification
Qualifications
- To be successful in this role, you must live Avery\’s values of caring, supportive, honest, respectful, and accountable, and possess a full UK and clean driving license, the ability to negotiate with skill and expertise, effective interpersonal and professional telephone skills, and the ability to prioritize your own workload. Ideally, you will have a background in a previous sales position.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Client Liaison Manager employer: Avery Healthcare Group Ltd.
Contact Detail:
Avery Healthcare Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Liaison Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for a Client Liaison Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Avery Healthcare thoroughly. Understand their values and mission, and think about how your skills align with their goals. This will help you stand out as a candidate who truly gets what they're all about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your previous sales experience can help you excel as a Client Liaison Manager. Highlight your negotiation skills and interpersonal abilities, as these are key to succeeding in this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Avery team and making a difference in residents' lives.
We think you need these skills to ace Client Liaison Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Liaison Manager role. Highlight your sales experience and how it aligns with our values at Avery Healthcare. We want to see how you can contribute to our mission of creating meaningful lives together!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past roles that showcase your negotiation skills and effective communication. This will help us see how you can manage our sales and marketing processes effectively.
Be Personable: We’re looking for someone warm and enthusiastic, so let your personality shine through in your application. A friendly tone in your cover letter can go a long way in showing us you’d be a great fit for our close-knit team.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application promptly and gives you a chance to explore more about what makes Avery Healthcare a fantastic place to work!
How to prepare for a job interview at Avery Healthcare Group Ltd.
✨Know Your Stuff
Before the interview, make sure you understand Avery Healthcare's mission and values. Familiarise yourself with their approach to care and how they create meaningful experiences for residents. This will help you align your answers with what they value.
✨Showcase Your Sales Skills
As a Client Liaison Manager, you'll need to demonstrate your sales expertise. Prepare specific examples of how you've met or exceeded sales targets in previous roles. Be ready to discuss your negotiation skills and how you've built relationships with clients.
✨Be Personable and Professional
Avery values effective interpersonal skills, so practice your communication style. During the interview, maintain a friendly yet professional tone. Show enthusiasm for the role and be prepared to answer questions about how you handle customer inquiries and build rapport.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the Sales & Marketing Department's goals or how success is measured in the role. This shows your genuine interest and helps you assess if it's the right fit for you.
