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- Tasks: Provide top-notch customer service and handle administrative tasks in a luxury care home.
- Company: Join Avery Healthcare, a leading provider of luxury elderly care homes in the UK.
- Benefits: Enjoy a supportive environment, career growth opportunities, and a chance to make a real difference.
- Why this job: Be the friendly face that welcomes residents and families, making their day brighter.
- Qualifications: Excellent communication skills and a positive attitude are essential.
- Other info: Work in a caring team that values respect and compassion.
The predicted salary is between 24000 - 36000 £ per year.
Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, offering exceptional care across their growing network of over 100 homes. They are passionate about creating meaningful experiences for their residents and team members, and believe in the values of caring, supportive, honest, respectful and accountable.
Main duties of the job:
The Receptionist role at Avery Healthcare involves providing professional, high-quality customer service as the first point of contact within the home, as well as a range of administrative services such as answering the telephone, redirecting calls, maintaining databases, and providing administrative assistance to the General Manager.
The ideal candidate will have:
- Excellent communication skills, both verbal and written.
- Confidence in using computers.
- A positive, friendly, and welcoming attitude.
- Previous exposure to problem-solving and client complaints.
Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home as well as providing a range of administrative services. Other responsibilities will include:
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
- Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
This role will require:
- ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Receptionist in Basingstoke employer: Avery Healthcare Group Ltd.
Contact Detail:
Avery Healthcare Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Basingstoke
✨Tip Number 1
First things first, make sure you know the company inside out. Research Avery Healthcare's values and mission so you can show how you align with their vision of creating meaningful lives together. This will help you stand out during interviews!
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so being friendly and professional is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Don’t forget to showcase your problem-solving abilities. Think of examples from past experiences where you handled client complaints or tricky situations. This will demonstrate your capability to manage challenges effectively.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Avery team. Good luck!
We think you need these skills to ace Receptionist in Basingstoke
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and welcoming attitude shine through. We want to see the real you, so don’t be afraid to show a bit of personality while keeping it professional!
Tailor Your Application: Make sure to customise your application to reflect the values we hold dear at Avery Healthcare. Highlight your caring, supportive, and respectful nature, and how these qualities make you a great fit for our team.
Be Clear and Concise: We appreciate clear communication, so keep your application straightforward and to the point. Use bullet points if necessary to make your skills and experiences stand out – we want to see what makes you the perfect receptionist!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly, and we can’t wait to read what you have to say about joining our amazing team.
How to prepare for a job interview at Avery Healthcare Group Ltd.
✨Know the Company Values
Before your interview, take some time to understand Avery Healthcare's core values: caring, supportive, honest, respectful, and accountable. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with their mission.
✨Practice Your Communication Skills
As a receptionist, excellent communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend or family member to get comfortable with speaking about your experiences and handling potential client complaints.
✨Showcase Your Tech Savvy
Since the role requires confidence in using computers, be prepared to discuss your experience with various software and tools. If you have specific examples of how you've used technology to improve efficiency or solve problems, make sure to highlight those during the interview.
✨Bring a Positive Attitude
Avery Healthcare values a friendly and welcoming attitude. During your interview, let your personality shine through! Smile, maintain eye contact, and express your enthusiasm for the role. This will help convey that you’re not just qualified, but also a great fit for their team culture.