At a Glance
- Tasks: Handle customer inquiries and process orders with precision and care.
- Company: Join Avery Dennison, a global leader in materials science and digital solutions.
- Benefits: Inclusive workplace, competitive salary, and opportunities for growth.
- Other info: Avery Dennison values diversity and is committed to equal opportunity.
- Why this job: Make a real difference in customer experience while working in a dynamic environment.
- Qualifications: Diploma or above, customer service experience preferred, and good English skills.
The predicted salary is between 25000 - 32000 £ per year.
This job is with Avery Dennison, an inclusive employer. Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimise labour and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers.
We design and develop labelling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries.
Responsibilities:
- Handle customer phone or email inquiries.
- Enter orders into the system based on customer fax or email purchase orders.
- Maintain communication with cutting department and promptly report any order discrepancies to sales or customers.
- Prepare sales daily and weekly reports.
- Complete other tasks assigned by supervisors.
Requirements:
- College diploma or above.
- Relevant experience in order following or customer service is preferred.
- Good customer service awareness, strong adaptability and problem-solving skills.
- Detail-oriented, responsible, and sensitive to numbers.
- Strong ability to work under pressure and adapt to busy periods.
- Basic English proficiency, able to operate in an all-English system.
Avery Dennison is an equal employment opportunity provider. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status.
CSR employer: Avery Dennison
Avery Dennison is an exceptional employer that champions inclusivity and diversity, making it a welcoming workplace for all, including members of the LGBTQ+ community. With a strong commitment to employee growth, the company offers numerous opportunities for professional development within a collaborative and innovative culture. Located globally, Avery Dennison not only prioritises sustainability and efficiency in its operations but also fosters a supportive environment where employees can thrive and contribute to meaningful solutions across various industries.
StudySmarter Expert Advice🤫
We think this is how you could land CSR
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to Avery Dennison. A friendly chat can open doors and give you insights that might just land you the job.
✨Tip Number 2
Prepare for the interview by researching Avery Dennison's values and recent projects. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice common CSR interview questions with a friend or in front of a mirror. The more comfortable you are, the better you'll perform when it counts. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace CSR
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CSR role at Avery Dennison. Highlight any relevant experience you have in customer service or order management, and don’t forget to showcase your attention to detail and problem-solving skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with Avery Dennison's mission. Keep it concise but impactful – we want to see your personality come through!
Showcase Your Soft Skills:Avery Dennison values strong customer service awareness and adaptability. In your application, be sure to mention specific examples of how you've handled challenging situations or provided excellent service in the past.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application goes straight to the right people. Plus, you’ll get to explore more about what makes us tick at Avery Dennison!
How to prepare for a job interview at Avery Dennison
✨Know the Company Inside Out
Before your interview, take some time to research Avery Dennison. Understand their products, values, and recent news. This will not only help you answer questions but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a CSR, your ability to handle customer inquiries is crucial. Prepare examples from your past experiences where you successfully resolved issues or improved customer satisfaction. Be ready to discuss how you can bring that same dedication to Avery Dennison.
✨Demonstrate Problem-Solving Abilities
Avery Dennison values adaptability and quick thinking. Think of scenarios where you faced unexpected challenges and how you tackled them. Highlight your ability to stay calm under pressure and find effective solutions.
✨Brush Up on Your English Skills
Since the role requires operating in an English system, make sure you're comfortable with relevant terminology. Practise speaking about your experiences in English, so you can communicate clearly during the interview.
