At a Glance
- Tasks: Lead technical solutions for MSP partners and design scalable managed services.
- Company: Join AvePoint, a global leader in data security and collaboration.
- Benefits: Competitive salary, career growth, and a supportive team culture.
- Other info: Dynamic role with opportunities for personal and professional development.
- Why this job: Shape the future of cloud services and empower partners to succeed.
- Qualifications: Experience in solutions engineering and strong technical skills required.
The predicted salary is between 59400 - 72600 £ per year.
About AvePoint: Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces.
At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future.
About the role: The Solutions Engineer is the technical lead for AvePoint’s Elements MSP business. Working alongside Partner Development Managers, distribution teams and strategic MSP partners, you will turn AvePoint technology into repeatable, scalable managed services that partners can take to market through cloud marketplaces. This is not a traditional product demonstration role. You will combine technical expertise, commercial awareness and partner enablement to help MSPs validate the opportunity, design their service, secure their first customers and build the capability to sell, demonstrate and deliver independently. Your success will be measured by technically activated partners, marketplace ARR influenced, opportunity conversion and the speed at which partners become self-sufficient.
MISSION: Build technically capable MSP partners that can create, transact and scale repeatable AvePoint managed services through cloud marketplaces.
What you will be doing:
- Partner solution design and service creation: Lead technical discovery with prospective and existing MSP partners to understand their service strategy, technical estate, customer needs and routes to market. Help partners design, package and launch repeatable managed services using AvePoint Elements, including the technical architecture, service scope, operating model and customer value proposition. Create standardised demonstration, proof-of-concept, deployment and onboarding patterns that partners can reuse across customers. Advise partners on how AvePoint capabilities can help their customers reduce cost, strengthen security and governance, improve resilience and increase business agility.
- Technical pre-sales and opportunity conversion: Act as the technical lead across qualified Elements opportunities, from discovery and solution validation through evaluation and technical closure. Deliver compelling solution overviews, demonstrations, technical deep dives, workshops and proofs of concept for partners and, where strategically appropriate, their customers. Translate business and technical requirements into a clear solution recommendation, success criteria and mutual technical action plan. Identify and resolve technical risks early, while maintaining momentum and clear ownership through the evaluation process. Contribute to proposals and responses to RFIs and RFPs, clearly connecting AvePoint technology to measurable customer and partner outcomes.
- Partner activation and self-sufficiency: Build structured enablement plans that move partners from initial training to independent selling, demonstrating, onboarding and delivery. Coach partner sales and technical teams through their first opportunities, then progressively transfer capability to the partner. Create practical technical assets, playbooks and reusable content that shorten time to first transaction and reduce dependency on AvePoint resources. Assess partner technical readiness, identify capability gaps and agree clear actions with the Partner Development Manager.
- Distribution and marketplace scale: Work with the Distribution Business Manager and distributor technical teams to create scalable partner recruitment, onboarding and enablement programmes. Support technical readiness for cloud marketplace transactions and help partners understand the technical requirements of the marketplace-led service model. Enable distributor technical resources to support repeatable partner activation and reduce the need for direct AvePoint involvement in every opportunity. Share feedback on recurring technical blockers, partner needs and marketplace friction to improve the overall Elements operating model.
- Cross-functional collaboration and market insight: Partner closely with Partner Development Managers to qualify where technical investment will have the greatest commercial impact. Collaborate with Product, Marketing, Customer Success, Services and Support to provide a consistent partner journey and ensure clean handovers. Support selected workshops, webinars, trade shows and partner events where there is a clear recruitment, activation, pipeline or ARR outcome. Capture and communicate partner feedback, competitive insight, customer requirements and emerging market trends to relevant internal teams.
How success will be measured: Performance will be assessed through a balanced set of commercial, conversion and partner-capability outcomes. Measures may include: Marketplace ARR and qualified pipeline technically influenced. Number of MSP partners reaching agreed technical activation milestones. Time from qualified partner recruitment to technical readiness, first opportunity and first transaction. Technical win rate and proof-of-concept to close conversion. Number of repeatable managed services successfully designed and launched with partners. Partner self-sufficiency, including the ability to demonstrate, scope, onboard and deliver without routine AvePoint intervention. Quality and reuse of technical assets, enablement content and deployment patterns. Partner and internal stakeholder feedback on technical leadership, responsiveness and commercial impact.
Role boundaries and ways of working: The role works across the partner lifecycle, but ownership remains clear: Role: Partner recruitment, qualification, commercial development, pipeline ownership and partner growth plan. Partner Development Manager: Partner recruitment, qualification, commercial development, pipeline ownership and partner growth plan. Solutions Engineer: Technical qualification, solution design, service creation, technical validation, opportunity progression and partner technical self-sufficiency. Distribution Business Manager: Strategic distributor relationship, joint business plan, prioritisation and scaled execution through distribution. Partner Success: Post-activation adoption, ongoing partner engagement, service growth and partner performance. Services and Support: Implementation services and post-sale technical support, according to the agreed engagement and support model.
Operating principle: Direct end-customer support should be prioritised where it helps activate a strategic partner, establish a repeatable service or reference, or progress a material marketplace opportunity. The role is not intended to become an unlimited technical resource for every partner-led transaction.
What we’re looking for: Experience in a solutions engineering, technical pre-sales, partner engineering, cloud consulting or similar customer-facing technical role. Strong understanding of the MSP operating model and how ISVs work with MSPs, distributors, CSPs, VARs and systems integrators. Ability to connect technical capability to a partner business model, customer outcome and recurring revenue opportunity. Confident and engaging presentation, discovery, facilitation and demonstration skills across business and technical audiences. Commercial awareness and the judgement to prioritise technical effort against qualified opportunities and partner potential. Ability to simplify complex requirements and build repeatable services, technical patterns and enablement content. Strong stakeholder management, written communication and collaboration skills. A self-motivated, adaptable approach and the ability to work effectively in a fast-changing, partner-led environment. BA/BS degree in Computer Science, Technology, Engineering or a related field, or equivalent relevant experience.
Technical experience: Practical experience with Microsoft 365 administration, security, governance, backup, migration or compliance solutions. Understanding of multi-tenant cloud service delivery and the operational requirements of MSPs. Working knowledge of Microsoft 365, Azure, Entra ID, Teams, OneDrive, SharePoint Online and Microsoft Purview. Familiarity with cloud marketplaces, Microsoft CSP motions and SaaS subscription models. Experience building demonstration, proof-of-concept and onboarding environments. Understanding of APIs, automation, integrations and repeatable deployment approaches. Broader knowledge of AWS, Google Cloud, Google Workspace, Windows Server, SQL Server, networking and hybrid environments is advantageous.
What good looks like: You are technically credible, commercially curious and comfortable operating through partners. You do not simply deliver a strong demonstration; you help an MSP turn the technology into a service it can repeatedly sell and deliver. You know when to go deep, when to standardise and when to transfer ownership to the partner. You focus your time where it can create measurable pipeline, conversion, partner capability and marketplace ARR.
Why join AvePoint? You will have the opportunity to shape how AvePoint scales its Elements MSP business, working across technology, partner strategy and commercial execution. You will help partners build valuable cloud services, develop your expertise across a broad technology portfolio and play a visible role in a growing marketplace-led business.
Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Solution Engineer, MSP & Cloud Marketplace employer: AvePoint
AvePoint is an exceptional employer that prioritises the growth and well-being of its employees, offering a vibrant work culture where agility, passion, and teamwork thrive. With competitive compensation, extensive career progression opportunities, and a commitment to diversity and inclusion, AvePoint empowers its staff to make a meaningful impact while enjoying unique benefits like extra paid perk days and a robust tuition reimbursement program. Located in the EMEA region, this role allows you to be at the forefront of innovative revenue operations, contributing to a global leader in data management.
StudySmarter Expert Advice🤫
We think this is how you could land Solution Engineer, MSP & Cloud Marketplace
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at AvePoint or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to AvePoint.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like AvePoint.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like AvePoint that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Solution Engineer, MSP & Cloud Marketplace
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at AvePoint.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at AvePoint and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at AvePoint
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If AvePoint uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
