At a Glance
- Tasks: Lead and inspire a team to support adults with learning disabilities and autism.
- Company: Join Avenues, a community focused on growth and positivity.
- Benefits: Competitive salary, flexible working, and high-quality training for career development.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Level 5 diploma or equivalent experience in care services.
The predicted salary is between 37080 - 37080 £ per year.
- Service Manager - Chobham and Woking, Surrey Full time hours £37.080 per annum pro rata
- Closing
Date: 1st of September 2026 Avenues is a community where people smile, laugh, grow and achieve great things.
We are looking for a Service Manager to join us across our two services in Chobham and Woking, Surrey.
The role involves supporting adults with learning disabilities, brain injuries and autism, including people who are non-verbal and may display behaviours that challenge.
You will have the amazing opportunity to make a wonderful impact on people’s lives and to build and lead a great team who you will support on shifts as part of the role, receiving full support from the beginning of your journey with us.
We just ask that you share our values and you have a fun, positive and can do attitude!
In this role you will motivate and inspire your team to provide outstanding support through effective training, coaching, and leadership by example.
Acting as a role model you will empower the people we support to have active and fulfilling lives aligned with their needs and aspirations.
You will be responsible for transitions of the people we support, Rotas’, support plans, managing budgets, and monthly reports as well as recruitment, development and management of staff.
On call duties will also be included.
Due to the role, a majority of the working week will be Monday-Friday 9-5; however, there is some flexibility to adjust these hours across the week to suit the service.
There could be some occasional shift work where you will need to observe practices and ensure standards are being maintained across the services.
There is also an aspect of on call required within the role.
The ideal Service Manager looks like this: Have a genuine desire to help, develop and maintain high quality service provision for the people we support in this service appropriate to their assessed needs.
Work with the Senior Operations Manager and be the Registered Manager with CQC to deliver safe, high quality services for the people supported.
Has the skills and commitment to coaching and developing a team, with an emphasis on Practice Leadership with to develop and align practice.
Understands the balance between keeping the person safe and positive risk taking.
Deliver best practice based on Positive Behavioral Support principles, adopting Active Support and delivering high quality person centered support.
Level 5 diploma or equivalent experience.
Able to look at budgets and financial information to support the service remain financially viable.
Desirable to hold a valid driving license and have access to own vehicle. **Experience of working within Complex health needs, supporting people are non verbal and have profound learning disabilities** For more details about the role, please have a look at the role profile.
Benefits you can expect: - £ 37,080 per annum - High quality training that supports your career development. - Paid enhanced DBS check. - Flexible working. - Shopping discount via Blue Light Card and The Bene£its website. - Contributory pension scheme with life assurance. - Free and confidential 24/7 access to a health portal, counselling and support. - Recommend a Friend scheme – earn up to £500.
As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.
We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.
Head Of Training Services in Surrey employer: Avenues Group
At Avenues, we pride ourselves on being more than just a workplace; we are a supportive community dedicated to making a real difference in the lives of those we serve. Located in Birchington, our Assistant Service Manager role offers a unique opportunity to lead with compassion while enjoying flexible working arrangements, high-quality training, and a strong focus on employee development. Join us to inspire your team and contribute to a culture where everyone feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Head Of Training Services in Surrey
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Avenues Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Avenues Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Avenues Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Avenues Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Head Of Training Services in Surrey
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Avenues Group:Before hitting send, make sure to tailor your application specifically to Avenues Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Avenues Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
