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- Tasks: Lead a passionate team to provide empowering, person-centred support.
- Company: Avenues is dedicated to supporting individuals with complex needs to live fulfilling lives.
- Benefits: Enjoy flexible working, paid leave, training opportunities, and great perks like shopping discounts.
- Why this job: Make a real difference in people's lives while working in a supportive, values-driven environment.
- Qualifications: Level 3–5 Health & Social Care qualification preferred; driving license is a plus.
- Other info: Candidates with disabilities are encouraged to apply and will be given interview opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Be the manager who inspires a team — and empowers people to live the life they choose.
Avenues is a community where people smile, laugh, grow and achieve great things, we know that well-supported people support people well, which makes them want to do their very best for the people we support, and achieve our vision.
We are seeking a new Registered Service Manager to lead this residential care service in the heart of Sevenoaks. This is an exciting opportunity for someone that wants to make a tangible impact on people’s lives, supporting a good team to provide good support.
The successful candidate will be willing and able to become registered as the manager of the service, if not already registered.
Our team supports 18 male and female adults across three bungalows in a quiet cul‑de‑sac who have learning disabilities, physical disabilities and communication difficulties. You will be working with, and leading, a large team of Support Workers as well as three Assistant Service Managers to support you in managing this service 24/7.
The service is close to Sevenoaks train station and provides good local bus routes. The local town centre is within walking distance and there are numerous local supermarkets.
The ideal Service Manager looks like this:
- Have a genuine desire to help, develop and maintain high quality service provision for the people we support in this service appropriate to their assessed needs.
- Work with the Senior Operations Manager and be the Registered Manager with CQC to deliver safe, high quality services for the people supported.
- Has the skills and commitment to coaching and developing a team, with an emphasis on Practice Leadership with to develop and align practice.
- Understands the balance between keeping the person safe and positive risk taking.
- Deliver best practice based on Positive Behavioural Support principles, adopting Active Support and delivering high quality person centred support.
- Level 5 diploma or equivalent experience.
- Desirable to hold a valid driving license and have access to own vehicle.
- It is very important for the new Registered Service Manager to have a fun, positive and can do attitude!
Your values should match ours:
- Respect: We treat people as we would wish to be treated ourselves.
- Excellence: We don’t settle for okay, we are determined to achieve more.
- Integrity: We do the right thing, even if it takes more time and effort.
- Pride: The work we do is something we want to tell others we are part of.
We will support you with excellent training, ongoing coaching and other benefits.
We offer flexible working, meaningful perks that value your time, energy and wellbeing, and the chance to be part of something that truly changes lives.
As part of our commitment to the ‘Disability Confident Scheme’, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.
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Service Manager employer: Avenues Group
Contact Detail:
Avenues Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Familiarise yourself with the principles of Positive Behaviour Support (PBS) and Active Support. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to person-centred care, which is crucial for this role.
✨Tip Number 2
Network with professionals in the health and social care sector, especially those who have experience with complex needs and autism. Engaging with others in the field can provide valuable insights and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you've successfully led a team or managed challenging situations. Highlighting your leadership style and how you empower others will resonate well with the values of Avenues.
✨Tip Number 4
Research Avenues thoroughly, including their mission and values. Being able to articulate why you want to work for them and how your personal values align with theirs will set you apart as a candidate who truly understands the organisation's ethos.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of a Service Manager. Highlight key phrases that resonate with your experience and values.
Tailor Your CV: Customise your CV to reflect your relevant experience in leadership, support roles, and any qualifications related to Health & Social Care. Emphasise your ability to manage complex needs and promote independence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals with complex needs. Use specific examples from your past experiences to demonstrate how you embody the qualities they are looking for.
Showcase Your Values: In both your CV and cover letter, make sure to convey your alignment with the organisation's values. Discuss your commitment to person-centred care and how you can contribute to a culture of dignity and respect.
How to prepare for a job interview at Avenues Group
✨Understand the Values
Before the interview, take some time to research Avenues and their values. They prioritise person-centred care and support, so be prepared to discuss how your leadership style aligns with these principles.
✨Showcase Your Experience
Be ready to share specific examples from your past roles that demonstrate your ability to manage complex needs and challenging behaviours. Highlight any experience you have with Positive Behaviour Support (PBS) and Active Support.
✨Emphasise Team Leadership
As a Service Manager, you'll need to inspire and lead a team. Prepare to discuss your approach to mentoring and coaching staff, and how you foster a collaborative environment that encourages growth and development.
✨Prepare Questions
Think of insightful questions to ask during the interview. This shows your genuine interest in the role and the organisation. You might ask about their approach to safeguarding or how they measure success in their services.