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- Tasks: Lead a team to provide high-quality support for adults with disabilities.
- Company: Join Avenues, a not-for-profit organisation dedicated to making a difference.
- Benefits: Flexible working, excellent training, and meaningful perks for your wellbeing.
- Other info: Be part of a supportive community that values respect, excellence, integrity, and pride.
- Why this job: Make a real impact in people's lives while developing your leadership skills.
- Qualifications: Level 5 diploma or equivalent experience; a positive attitude is essential.
The predicted salary is between 30000 - 40000 £ per year.
A variety of soft skills and experience may be required for the following role. Please ensure you check the overview below carefully.
Be the manager who inspires a team — and empowers people to live the life they choose. Avenues is a community where people smile, laugh, grow and achieve great things. We know that well-supported people support people well, which makes them want to do their very best for the people we support, and achieve our vision.
We are seeking a new Registered Service Manager to lead this residential care service in the heart of Sevenoaks. This is an exciting opportunity for someone that wants to make a tangible impact on people's lives, supporting a good team to provide good support.
The successful candidate will be willing and able to become registered as the manager of the service, if not already registered. Our team supports 18 male and female adults across three bungalows in a quiet cul-de-sac who have learning disabilities, physical disabilities, and communication difficulties. You will be working with, and leading, a large team of Support Workers as well as three Assistant Service Managers to support you in managing this service 24/7.
The service is close to Sevenoaks train station and provides good local bus routes. The local town centre is within walking distance and there are numerous local supermarkets.
The ideal Service Manager looks like this:
- Have a genuine desire to help, develop and maintain high quality service provision for the people we support in this service appropriate to their assessed needs.
- Work with the Senior Operations Manager and be the Registered Manager with CQC to deliver safe, high quality services for the people supported.
- Has the skills and commitment to coaching and developing a team, with an emphasis on Practice Leadership to develop and align practice.
- Understands the balance between keeping the person safe and positive risk taking.
- Deliver best practice based on Positive Behavioural Support principles, adopting Active Support and delivering high quality person centred support.
- Level 5 diploma or equivalent experience.
- Desirable to hold a valid driving license and have access to own vehicle.
It is very important for the new Registered Service Manager to have a fun, positive and can-do attitude!
Your values should match ours:
- Respect: We treat people as we would wish to be treated ourselves.
- Excellence: We don’t settle for okay, we are determined to achieve more.
- Integrity: We do the right thing, even if it takes more time and effort.
- Pride: The work we do is something we want to tell others we are part of.
If you would like to know more details about the role, please have a look at the role profile.
Why join us!
If the role appears and you don’t quite meet all the above criteria, but share our values and are willing to learn, please do get in touch with us. We believe that a good manager with the right values can be supported to develop the skills needed. We will support you with excellent training, ongoing coaching and other benefits.
We’re there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career. As a not-for-profit organisation, we’re driven by strong ethics, and invest everything back into our staff and the people we support, and you’ll become part of the strong Avenues community, which is there to support you each day.
We offer flexible working, meaningful perks that value your time, energy and wellbeing, and the chance to be part of something that truly changes lives.
As part of our commitment to the 'Disability Confident Scheme', candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.
The role may close earlier than stated if a successful applicant is found.
Registered Service Manager employer: Avenues Group
Contact Detail:
Avenues Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Registered Service Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for those interviews by practising common questions related to leadership and support management. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and values.
✨Tip Number 3
Showcase your passion for helping others! During interviews, share specific examples of how you've made a positive impact in previous roles. This will resonate with employers looking for someone who embodies their values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about supporting candidates who align with our mission and values, so make sure to highlight that in your application!
We think you need these skills to ace Registered Service Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, so share any relevant experiences that highlight this passion.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and values mentioned in the job description. We’re looking for someone who aligns with our mission, so connect your past experiences to the role of Registered Service Manager.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly understand why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our community!
How to prepare for a job interview at Avenues Group
✨Know the Values Inside Out
Before your interview, take some time to really understand Avenues' core values: Respect, Excellence, Integrity, and Pride. Think about how your own values align with theirs and prepare examples from your past experiences that demonstrate this alignment. This will show that you’re not just a good fit for the role, but also for the company culture.
✨Showcase Your Leadership Style
As a Registered Service Manager, you'll be leading a team of Support Workers. Be ready to discuss your leadership style and how you empower others. Prepare specific examples of how you've coached or developed a team in the past, especially in challenging situations. This will highlight your ability to inspire and motivate others.
✨Understand Person-Centred Support
Familiarise yourself with Positive Behavioural Support principles and Active Support. Be prepared to discuss how you would implement these practices in your role. Think of scenarios where you’ve successfully supported individuals with learning or physical disabilities, as this will demonstrate your commitment to high-quality, person-centred care.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions that show your genuine interest in the role and the organisation. Ask about the team dynamics, training opportunities, or how they measure success in their services. This not only shows your enthusiasm but also helps you gauge if this is the right place for you.