At a Glance
- Tasks: Support employee relations and enhance the People Experience across the organisation.
- Company: Join a vibrant team at The Avenues Group, where smiles and growth are part of the culture.
- Benefits: Enjoy flexible working, paid leave, training opportunities, and a contributory pension scheme.
- Other info: Hybrid working model with travel to various offices; great career development opportunities await!
- Why this job: Make a real difference in employee experiences while developing your HR skills.
- Qualifications: Experience in HR advisory roles and knowledge of UK Employment Law is essential.
The predicted salary is between 30000 - 40000 £ per year.
The Avenues Group is a place where people smile, laugh and grow – and achieve extraordinary things. We have an exciting opportunity for a People Experience Officer to join our People Experience team based at our Head Office in Sidcup. The role on offer is full time at 37 hours per week, on a hybrid basis, meaning the successful candidate(s) will work a portion of their hours from home and some from Sidcup and other regional offices across the Group. Discussions regarding flexibility are always welcome.
The successful candidate(s) will be joining an established vibrant team who have recently shifted from a pure Employee Relations focus to a People Experience Focus. The role and duties as detailed in the role profile will be subject to some adjustments in the coming months.
The responsibilities within this role include:
- To provide the day to day employee relations activity; providing accurate, effective and timely advice to managers and employees.
- Provide support to managers in the management of absence related to ill health (short and long term).
- Act as a one stop shop for all disciplinary, performance management and grievance cases.
- To act as HR Advisor to Conduct and Capability hearings, providing specialist advice and guidance to all parties in the process.
- Support managers in the production of bespoke letters for complex case matters.
- Provide support with consultation in relation to Group activities such as but not limited to; incoming and outgoing TUPE transfers and Terms and Conditions changes.
- Provide support with small scale consultation in relation to restructure and/or redundancies arising out of service closure/service provision change.
- To assist in the development and delivery of People Experience learning and development initiatives to employees in the Group and Subsidiaries.
- To assist the People Experience Manager in the planning and implementation of new initiatives, attending project groups when necessary, to ensure the delivery of People Experience requirement to project deadlines.
- Responsibility for the administrative tasks associated with case management undertaken predominantly by local administrators but occasionally by this role. This includes the production of standard letters and collation of information relating to investigations and hearings.
What we are looking for in the right candidate:
- Use of HR Information Systems to record and report on information.
- Case management and advisory work.
- Dispute settlement/management.
- Demonstrable and working understanding of UK Employment Law.
- Experience of Providing an Employee Relations/HR Advisory Service to internal managers and employees on Employee Relations matters.
- Experience of managing conduct, grievance and performance cases.
- Knowledge and experience of Microsoft 365, including the use of MS Teams, MS Outlook, MS Word, MS Excel and MS PowerPoint.
- Hold, be working towards or be willing to work towards a relevant professional qualification/or demonstrable experience.
- Negotiation/conflict management.
- Ability to prioritise workloads with a number of conflicting demands.
- Ability to communicate to a good standard of English both written and orally.
- Travel is required for this role to other offices and at times, services.
Benefits you can expect!
- Flexible working including working from home.
- Paid annual leave (pro rata).
- Access to high quality training that supports your career development.
- Free and confidential 24/7 access to the health portal and employee assistance programme.
- Contributory pension scheme with life assurance.
- Recommend a friend scheme.
- And more.
As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage. Please contact the Recruitment Team if you have any questions.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
People Experience Officer in London employer: Avenues Group
The Avenues Group is an exceptional employer that fosters a vibrant and supportive work culture, where employees are encouraged to smile, laugh, and grow. With flexible working arrangements, comprehensive training opportunities, and a commitment to employee well-being through initiatives like a 24/7 health portal, the role of People Experience Officer offers a meaningful career path in a collaborative environment. Located in Sidcup, this position allows for a hybrid work model, ensuring a balance between professional responsibilities and personal life.
StudySmarter Expert Advice🤫
We think this is how you could land People Experience Officer in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Avenues Group!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Avenues Group.
We think you need these skills to ace People Experience Officer in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Avenues Group. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Avenues Group and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Avenues Group. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Avenues Group's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Avenues Group
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Avenues Group.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Avenues Group will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Avenues Group and how you would contribute to adapting HR strategies.
