At a Glance
- Tasks: Lead and manage services to create positive outcomes for individuals with complex needs.
- Company: Join Avenues Group, a community-focused charity making a real difference.
- Benefits: Competitive salary, car allowance, flexible working, and personal development opportunities.
- Why this job: Make a meaningful impact in people's lives while developing your leadership skills.
- Qualifications: Experience in social care operations and a Level 5 Diploma or equivalent.
- Other info: Flexible working hours and a supportive environment that values your wellbeing.
The predicted salary is between 49840 - 49840 £ per year.
Lead with purpose and create opportunities for people to thrive – join Avenues Group as our Senior Operations Manager and help shape lives for the better!
Location: Fareham, Portsmouth, Southampton & Basingstoke
Salary: £49,840 per annum + £1,200 car user allowance
At Avenues, we’re more than a social care provider, we’re a community where people smile, laugh, grow, and achieve amazing things together. We’re a specialist charity supporting people with autism, learning disabilities, and complex needs through supported living, residential care, and outreach services. Our belief is simple; everyone deserves the chance to live life to the fullest and be an active part of their local community.
The Role
We have an exciting opportunity for a Senior Operations Manager to join our South team, overseeing services across West Hampshire. This is a senior leadership role where you’ll make a real impact – combining operational excellence, people leadership, and strategic delivery. You’ll lead and manage around 11 residential and supported living services together with a team of Service Managers, ensuring high-quality, person-centred outcomes for the people we support. You’ll also be a key representative of Avenues, building strong relationships with stakeholders, regulators, and partners.
What You’ll Be Doing
You’ll set the tone for best practice, championing person-centred approaches and Positive Behaviour Support. You’ll manage budgets and resources effectively, ensure compliance with all statutory and regulatory requirements, and work closely with our central teams to deliver outstanding outcomes. You’ll also play a vital role in service development, growth, and strategic planning – and occasionally act as Registered Manager when needed.
About You
You’re an experienced, values-driven leader with a strong background in social care operations. You’ll bring knowledge of residential and supported living services, a solid understanding of legislation and regulatory frameworks, and experience managing budgets. A Level 5 Diploma (or equivalent experience) is essential, along with a full UK driving licence and access to your own vehicle. If you also have experience in the voluntary sector, commercial awareness, and the ability to navigate complex, multi-service environments, that’s a bonus. Most importantly, you’ll have a positive, can-do attitude and a genuine alignment with our values: Respect, Excellence, Integrity, and Pride.
Working Pattern & Flexibility
This role is fulltime and predominantly Monday to Friday, but flexibility is key. You’ll occasionally work evenings or weekends and take part in a Tier 2 on-call rota. We offer a blended approach to home and office working, guided by the needs of our services.
What We Offer
We offer flexible working, meaningful perks that value your time, energy and wellbeing, and the chance to be part of something that truly changes lives.
Interested?
If this sounds like you – even if you don’t tick every box – we’d love to hear from you. We believe the right values and attitude matter just as much as experience, and we’ll support your development through training and coaching. As part of our commitment to the Disability Confident Scheme, candidates who declare a disability and meet the essential criteria will be guaranteed an interview. Please note we may close this vacancy early if we receive a high volume of applications or appoint a suitable candidate during the recruitment process.
Senior Operations Manager in Fareham employer: Avenues Group
Contact Detail:
Avenues Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Manager in Fareham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Avenues Group. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching Avenues Group thoroughly. Understand their values and services, and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during the interview. Be ready to share specific examples of how you've led teams and managed operations effectively. Highlighting your successes will demonstrate that you’re the right fit for the Senior Operations Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining Avenues Group and making a difference in the community.
We think you need these skills to ace Senior Operations Manager in Fareham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your experience aligns with the Senior Operations Manager role. We want to see how you can lead with purpose and create opportunities for people to thrive!
Showcase Your Values: At Avenues, our values are key! Be sure to reflect on how your personal values align with ours: Respect, Excellence, Integrity, and Pride. This will help us see that you’re a great fit for our community.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Avenues Group
✨Know Your Values
Before the interview, take some time to really understand Avenues Group's values: Respect, Excellence, Integrity, and Pride. Think about how your own values align with theirs and be ready to share specific examples that demonstrate this alignment during the interview.
✨Showcase Your Leadership Skills
As a Senior Operations Manager, you'll need to lead a team effectively. Prepare to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experience you have in championing person-centred approaches and Positive Behaviour Support.
✨Understand the Sector
Brush up on your knowledge of social care operations, especially regarding residential and supported living services. Be prepared to discuss relevant legislation and regulatory frameworks, as well as how you've navigated complex environments in your previous roles.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the organisation. This shows your genuine interest in the position and helps you assess if Avenues Group is the right fit for you.