At a Glance
- Tasks: Support employee relations by managing case files and preparing documentation.
- Company: Join Avenues, a charity making a real difference in people's lives.
- Benefits: Enjoy flexible working, generous leave, and a supportive team environment.
- Other info: Great career growth opportunities in a dynamic and inclusive workplace.
- Why this job: Make an impact in HR while helping others thrive in their roles.
- Qualifications: Organisational skills and experience in administrative support are essential.
Location: Sidcup with hybrid working - 2 days in the office, remainder for home
Salary: £24,720pa based on 37 hours per week + benefits
Days of work: Monday to Friday
Help create a positive employee experience. At Avenues, people smile, laugh, grow and achieve extraordinary things. We're a charity supporting autistic people, individuals with learning disabilities, acquired brain injuries and complex needs to live the lives they choose. Behind every great service is a great team, and our People Experience team plays a vital role in supporting our colleagues across the organisation. We're now looking for two organised and detail-focused Employee Relations Administrators to join our team. If you enjoy keeping things organised, thrive in a fast-paced environment and take pride in producing accurate, high-quality work, we'd love to hear from you.
About the role
As our Employee Relations Administrator, you'll provide essential administrative support across a wide range of employee relations activity. You'll help ensure our processes run smoothly by preparing documentation, maintaining confidential records, coordinating case files and supporting formal meetings. Working closely with our People Experience Officers and Leads, you'll become a trusted member of the team, helping to deliver a professional, efficient and compassionate service to managers and colleagues across the organisation. No two days are the same, making this an excellent opportunity for someone who enjoys variety and wants to build a career within HR and employee relations.
What you'll be doing
- Managing confidential employee relations case files and ensuring records are accurate, up to date and GDPR compliant.
- Preparing meeting packs, formal correspondence and documentation for investigations, hearings, appeals and other employee relations meetings.
- Providing administrative support during formal meetings, including taking accurate notes and preparing minutes.
- Monitoring the Employee Relations inbox, responding to routine administrative queries and directing more complex enquiries to the appropriate colleague.
- Updating HR systems including People XD and ASK HR (Neocase).
- Producing reports and collating information to support projects and management reporting.
- Supporting the wider People Experience team with a variety of administrative tasks and continuous improvement initiatives.
About you
We're looking for someone who is highly organised, professional and enjoys working with accuracy and attention to detail. You'll have:
- Previous experience in an administrative or business support role.
- Excellent organisational skills and the ability to manage multiple priorities.
- Strong Microsoft 365 skills, particularly Word, Outlook, Excel, Teams and SharePoint.
- Outstanding written communication skills and confidence preparing professional documents.
- Experience maintaining accurate records and handling confidential information.
- The confidence to communicate professionally with colleagues at all levels.
- It would be great if you also have experience supporting HR or employee relations activities, preparing formal meeting documentation or taking minutes, although this isn't essential.
- Knowledge of the social care sector would also be an advantage.
Why join Avenues?
At Avenues, you'll be part of a supportive and collaborative team where your work genuinely makes a difference. We invest in our people, encourage continuous learning and provide opportunities to develop your career within HR and People Experience. In return, we offer a competitive salary and a comprehensive benefits package, including:
- Flexible and hybrid working opportunities (where the role allows)
- Generous annual leave entitlement
- Pension scheme
- Employee Assistance Programme
- Learning and development opportunities
- A supportive and inclusive working environment
- The opportunity to work for a charity that changes lives every day
Ready to make an impact? If you're looking for an opportunity to develop your career within HR and Employee Relations while supporting an organisation that values people, we'd love to hear from you. Apply today and help us create a workplace where our colleagues can thrive, so they can continue delivering extraordinary support to the people we work alongside.
Employee Relations Administrator (HR) employer: Avenues Group
At Avenues, we pride ourselves on being more than just a workplace; we are a supportive community dedicated to making a real difference in the lives of those we serve. Located in Birchington, our Assistant Service Manager role offers a unique opportunity to lead with compassion while enjoying flexible working arrangements, high-quality training, and a strong focus on employee development. Join us to inspire your team and contribute to a culture where everyone feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Administrator (HR)
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Avenues Group!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Avenues Group.
We think you need these skills to ace Employee Relations Administrator (HR)
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Avenues Group. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Avenues Group and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Avenues Group. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Avenues Group's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Avenues Group
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Avenues Group.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Avenues Group will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Avenues Group and how you would contribute to adapting HR strategies.
