At a Glance
- Tasks: Support our community services with admin tasks and help make a difference in people's lives.
- Company: Join Autism Hampshire, part of the Avenues Group, where smiles and growth happen every day.
- Benefits: Enjoy flexible working, paid leave, and access to top-notch training for your career.
- Other info: Hybrid working model with opportunities for personal and professional development.
- Why this job: Be part of a team that supports individuals with autism and contributes to meaningful change.
- Qualifications: Experience in office administration, IT systems, and strong communication skills are essential.
Autism Hampshire, part of the Avenues Group, is a place where people smile, laugh and grow – and achieve extraordinary things. We have an exciting opportunity for a Business Support Administrator to join our Autism Hampshire Community Services based in our Hampshire office in Whitley. The role is a part time 30hrs per week position, based across Monday to Friday. Avenues and Autism Hampshire offers hybrid working, and the role will be a mixture of working from home and office based.
The salary for the role is £26,838 per annum (pro rata) and interviews for this role will be held on 8th July 2026.
In this role you will be responsible for leading on the administration and organisational management of the External Training Team and Information Advice and Guidance Services, as well as general administrative support to other Community Services projects.
Accountabilities and responsibilities:
- General administration support to ensure quality of service to external stakeholders, including monitoring and maintenance of group emails.
- Effectively coordinate and manage contractual obligations for training requirements and building management of the Hub.
- Collate and present feedback, data analysis and KPIs for external and internal monitoring systems with the service manager.
- Attend meetings and take minutes and action logs as required.
- Manage external stakeholders booking system for the Hub building as per contractual requirements.
- Monitor and maintain internal databases for local Accident and Incident, and Safeguarding report logs and where required produce reports.
- Assist in the development, collation and distribution of a range of documents including easy read; family resource packs, Autism Alert Card support and training resource packs.
- Administrative support to service manager for Investigations and Complaints.
- Carry out any other duties as required.
Ideally the right candidate would have similar previous experience:
- Experience of secretarial and office administration work – preferably in the social care sector.
- Knowledge of IT systems, databases and MS Office.
- Experience in collating data to support report writing.
- Able to prioritise own workload and be self-motivated.
- Good attention to detail and self-motivated.
- Able to uphold confidentiality.
- Able to communicate at all levels.
Please refer to the role profile for full requirements of experience, skills and knowledge needed to be considered for this role.
Benefits you can expect!
- Flexible Working including working from home.
- Paid annual leave (pro rata).
- Access to high quality training that supports your career development.
- Free and confidential 24/7 access to the health portal and employee assistance programme.
- Contributory pension scheme with life assurance.
- Recommend a friend scheme.
- And more.
Don’t miss out on this great opportunity – we are looking forward to hearing from you today!
As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage. Please contact the Recruitment Team if you have any questions.
We reserve the right to close this role earlier than stated.
Community Services Business Support Administrator employer: Avenues Group
At Autism Hampshire, part of the Avenues Group, we pride ourselves on fostering a supportive and inclusive work environment where employees can thrive both personally and professionally. Our flexible working arrangements, comprehensive training opportunities, and commitment to employee well-being make us an exceptional employer in the heart of Whitley, Hampshire. Join us to be part of a team that not only values your contributions but also encourages you to grow and achieve extraordinary things.
StudySmarter Expert Advice🤫
We think this is how you could land Community Services Business Support Administrator
✨Tip Number 1
Get to know the company! Research Autism Hampshire and the Avenues Group. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, plus it might just give you a leg up when it comes to getting noticed.
✨Tip Number 3
Prepare for those interviews! Think about how your previous experience aligns with the responsibilities listed in the job description. Practise answering common questions and have examples ready that showcase your skills in administration and data management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Autism Hampshire.
We think you need these skills to ace Community Services Business Support Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in administration and the social care sector. We want to see how your skills align with the role, so don’t hold back!
Showcase Your Attention to Detail:Since this role involves managing data and reports, it’s crucial to demonstrate your attention to detail. Use clear formatting and check for any typos or errors in your application – we love a polished submission!
Highlight Your IT Skills:Mention your proficiency with IT systems, databases, and MS Office. If you have experience with specific tools that relate to the role, let us know! This will show us you’re ready to hit the ground running.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Avenues Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Administrator. Familiarise yourself with the specific tasks mentioned in the job description, like managing external stakeholders and collating data for reports. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare examples from your past work that highlight your experience in secretarial and office administration, especially in the social care sector. Be ready to discuss how you've managed databases, coordinated training requirements, or supported service managers in previous roles. This will give the interviewer confidence in your ability to handle the job.
✨Be Ready for Practical Questions
Expect questions that assess your organisational skills and attention to detail. You might be asked how you would prioritise tasks or manage multiple deadlines. Think of scenarios where you've successfully juggled various responsibilities and be prepared to share those stories.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be involved in, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
