Assistant Service Manager in Canterbury

Assistant Service Manager in Canterbury

Canterbury Full-Time 30000 - 42000 ÂŁ / year (est.) No home office possible
Avenues Group

At a Glance

  • Tasks: Support adults with disabilities and lead a positive team to drive improvements.
  • Company: Smock Acre, a caring organisation dedicated to supporting individuals with learning and physical disabilities.
  • Benefits: Comprehensive training, flexible shifts, and a supportive work environment.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Passion for social care and a positive attitude; experience is a plus but not essential.
  • Other info: Join a team that values respect, excellence, integrity, and pride in their work.

The predicted salary is between 30000 - 42000 ÂŁ per year.

We are seeking an Assistant Service Manager to join our service at Smock Acre in Canterbury & Hoath. Smock Acre is supporting male adults with learning disabilities, physical disabilities, and communication needs. All three need support with moving and handling, and one uses a peg for ingestion.

This is a hands-on role. The candidate will play a key role in managing these changes and will have a passion for driving improvement for the best interest of the people we support. Willingness to be part of the On-call team.

Our ideal Assistant Service Manager looks like this:

  • Work with your Service Manager to manage and lead a successful and positive team.
  • Understands the balance between keeping our people safe and positive risk taking.
  • Have a good understanding of the social care sector and how these benefits and impacts the people we support.
  • Stay up to date with policies and procedures to carry out and maintain safe and best practices.
  • Support the Service Manager to recruit new employees and develop and manage your staff team in a fair and consistent manner.
  • Work with your Service Manager to reinforce a positive culture of continuous improvement.
  • Act as the Service Manager in their absence.
  • To be flexible and be able to work shifts required: bank holidays, 7am – 2:30pm and 2pm – 9:30pm, no night shifts required. These hours may occasionally need to be extended to provide 1-1 support and guidance to Support Staff on duty as required and this may involve working past 21.30 to do night staff supervision.

Your values should match ours:

  • Respect: We treat people as we would wish to be treated ourselves.
  • Excellence: We don’t settle for okay, we are determined to achieve more.
  • Integrity: We do the right thing, even if it takes more time and effort.
  • Pride: The work we do is something we want to tell others we are part of.

If the role appears and you don’t quite meet all the above criteria, but share our values and are willing to learn please do get in touch with us. We believe that a good Assistant Service Manager with the right values can be supported to develop the skills needed. We will support you with excellent training, ongoing coaching and other benefits.

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.

We’re there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career. Apply or get in touch with us today – we look forward to hearing from you.

Assistant Service Manager in Canterbury employer: Avenues Group

At Smock Acre in Canterbury & Hoath, we pride ourselves on being an exceptional employer dedicated to supporting our staff and the individuals we serve. Our positive work culture fosters continuous improvement and personal growth, with comprehensive training and coaching opportunities available to all employees. Join us in making a meaningful impact while enjoying a supportive environment that values respect, excellence, integrity, and pride.
Avenues Group

Contact Detail:

Avenues Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Service Manager in Canterbury

✨Tip Number 1

Get to know the company culture! Before your interview, check out our website and social media. Understanding our values will help you connect with us and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to the role. Think about how your experiences align with our mission of supporting individuals with disabilities and be ready to share specific examples.

✨Tip Number 3

Show your passion! During the interview, let your enthusiasm for making a difference shine through. Talk about why you want to work in social care and how you can contribute to driving improvement for the people we support.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in our minds!

We think you need these skills to ace Assistant Service Manager in Canterbury

Team Leadership
Understanding of Social Care Sector
Risk Management
Policy and Procedure Compliance
Staff Recruitment
Staff Development
Continuous Improvement
Flexibility
Communication Skills
Problem-Solving Skills
Positive Attitude
Adaptability
On-call Availability

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for supporting others shine through! We want to see how you can drive improvement and make a positive impact on the lives of those we support.

Match Our Values: Make sure to highlight how your values align with ours. Respect, excellence, integrity, and pride are key to our culture, so share examples that demonstrate these traits in your previous experiences.

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the Assistant Service Manager role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Avenues Group

✨Know Your Values

Before the interview, take some time to reflect on the values that align with those of the company. Be ready to discuss how you embody respect, excellence, integrity, and pride in your work. This will show that you’re not just a fit for the role, but also for the culture.

✨Understand the Role

Make sure you have a solid grasp of what being an Assistant Service Manager entails. Familiarise yourself with the responsibilities, especially around supporting individuals with learning and physical disabilities. Being able to speak knowledgeably about these aspects will impress your interviewers.

✨Show Your Passion for Improvement

During the interview, share examples of how you've driven improvement in previous roles. Whether it’s enhancing team dynamics or improving service delivery, demonstrating your commitment to continuous improvement will resonate well with the interviewers.

✨Prepare for Scenario Questions

Expect questions that assess your ability to handle real-life situations, such as managing staff or ensuring safety while promoting positive risk-taking. Think of specific scenarios from your past experiences where you successfully navigated challenges, and be ready to discuss them.

Assistant Service Manager in Canterbury
Avenues Group
Location: Canterbury

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