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- Tasks: Support the Service Manager in leading a positive team and managing daily operations.
- Company: Avenues Group is a charity focused on supporting individuals with disabilities to thrive in their communities.
- Benefits: Enjoy flexible working, career development training, and discounts through Blue Light Card.
- Why this job: Make a real impact in people's lives while being part of a supportive community.
- Qualifications: A positive attitude and willingness to learn; driving license preferred.
- Other info: We welcome applicants who share our values, even if they don't meet all criteria.
Avenues is a community where people smile, laugh, grow and achieve great things. We are looking for a full time (39 hours) Assistant Service Manager to join the team at Red Houses in Virginia Water, Surrey. Red Houses supports adults with learning disabilities, physical disabilities and some limited to non-verbal communication. The role requires you to be fully flexible and preferably hold a UK driving license. The position is split to allow 25% admin time.
You will have the amazing opportunity to make a wonderful impact on people’s lives by supporting the service manager to build and lead a great team, receiving full support from the beginning of your journey with us. We just ask that you share our values, and you have a fun, positive and can-do attitude!
Our ideal Assistant Service Manager looks like this:
- Work with your Service Manager to manage and lead a successful and positive team.
- Understand the balance between keeping people safe and promoting positive risk taking.
- Have a good understanding of the social care sector and how it benefits and impacts the people we support.
- Support your team to stay up to date with policies and procedures to carry out and maintain safe and best practices.
- Support the Service Manager to recruit new employees and develop and manage your staff team in a fair and consistent manner.
- Work with your Service Manager to reinforce a positive culture of continuous improvement.
- Act as the Service Manager in their absence.
Benefits you can expect:
- High quality training that supports your career development.
- Paid enhanced DBS check.
- Flexible working.
- Shopping discount via Blue Light Card and The Benefits website.
- Paid annual leave (pro rata).
- Contributory pension scheme with life assurance.
- Free and confidential 24/7 access to a health portal, counselling and support.
- Recommend a Friend scheme – earn up to £50.
Avenues Group is a specialist charity provider of supported living, residential care and outreach services for people with autism, learning disability and complex needs. We believe that everyone should have the opportunity to be an active citizen and engaged in the community where they live. We work across Kent, London, Surrey, Sussex, Hampshire, Essex, Suffolk, Cambridgeshire and Shropshire. We know that well-supported people support people well, and we invest in our employees so everyone can thrive. We offer excellent career and development opportunities across the organisation. You’ll become part of our strong Avenues community, which is there to support you each day.
Your values should match ours:
- Respect: We treat people as we would wish to be treated ourselves.
- Excellence: We don’t settle for okay; we are determined to achieve more.
- Integrity: We do the right thing, even if it takes more time and effort.
- Pride: The work we do is something we want to tell others we are part of.
If the role appears and you don’t quite meet all the above criteria but share our values and are willing to learn please do get in touch with us. We believe that a good Assistant Service Manager with the right values can be supported to develop the skills needed. We will support you with excellent training, ongoing coaching and other benefits.
As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. We’re there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career. Apply or get in touch with us today – we look forward to hearing from you.
Assistant Service Manager employer: Avenues Group
Contact Detail:
Avenues Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Service Manager
✨Tip Number 1
Familiarise yourself with the values of Avenues Group. They prioritise respect, excellence, integrity, and pride. Demonstrating how you embody these values in your interactions can set you apart during the interview process.
✨Tip Number 2
Gain a solid understanding of the social care sector, particularly regarding supporting individuals with learning disabilities and physical disabilities. Being able to discuss relevant experiences or knowledge will show your commitment to the role.
✨Tip Number 3
Prepare to discuss your leadership style and how you would support a positive team culture. Think of examples where you've successfully led a team or contributed to a positive work environment, as this aligns with the responsibilities of the Assistant Service Manager.
✨Tip Number 4
Be ready to talk about your flexibility and willingness to learn. Since the role requires adaptability, sharing instances where you've successfully navigated change or taken on new challenges can demonstrate your suitability for the position.
We think you need these skills to ace Assistant Service Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Assistant Service Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience in social care or leadership roles. Provide specific examples of how you've supported teams or managed projects, particularly in environments similar to Avenues Group.
Align with Company Values: Avenues Group values respect, excellence, integrity, and pride. Make sure to reflect these values in your application by sharing personal anecdotes that demonstrate your commitment to these principles.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for supporting individuals with disabilities. Use a positive tone and express your enthusiasm for the opportunity to make a difference in people's lives.
How to prepare for a job interview at Avenues Group
✨Show Your Passion for Social Care
Make sure to express your genuine interest in the social care sector during the interview. Share any relevant experiences or stories that highlight your commitment to supporting individuals with learning disabilities and how you can positively impact their lives.
✨Demonstrate Team Leadership Skills
Since the role involves managing and leading a team, be prepared to discuss your previous leadership experiences. Highlight how you've successfully motivated a team, handled conflicts, and promoted a positive work culture in past roles.
✨Understand Their Values
Familiarise yourself with Avenues Group's core values: Respect, Excellence, Integrity, and Pride. Be ready to provide examples of how you embody these values in your professional life, as cultural fit is crucial for this position.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to balance safety and positive risk-taking. Think of specific situations where you've had to make tough decisions and how you approached them, demonstrating your problem-solving skills.
