At a Glance
- Tasks: Support a team in providing care for individuals with learning disabilities and complex needs.
- Company: Join Avenues, a community-focused organisation dedicated to making a difference.
- Benefits: Competitive salary, flexible working, high-quality training, and shopping discounts.
- Other info: Opportunities for growth and a supportive work environment.
- Why this job: Make a real impact while developing your career in social care.
- Qualifications: Experience in social care and a passion for supporting others.
The predicted salary is between 27000 - 28000 £ per year.
Assistant Service Manager – Birchington (6323)
Full Time | Supported Living
Salary: £29,012 per annum (pro rata) + £1,200 Complexity Enhancement
Lead with compassion. Inspire your team. Make a real difference.
At Avenues, we're more than a workplace – we're a community. A place where people feel valued, supported and inspired to achieve great things together.
We're looking for an experienced and motivated Assistant Service Manager to join our supported living service in Birchington. If you're currently an Assistant Manager, Deputy Manager, Team Leader or Supervisor within social care and are ready for your next challenge, we'd love to hear from you.
About the service
You'll be supporting three brothers with learning disabilities, autism and some behaviours of concern . The service can be challenging so we’re looking for someone who can remain calm, compassionate and confident in those moments. Your ability to respond with patience, consistency and a positive, person-centered approach will make a real difference to the lives of the people we support and to the team around you.
Flexibility is important too, as the role includes taking part in a management cover of Rota that may involve both day and night shifts.
About the role
Working alongside the Service Manager, you'll play a key role in the day-to-day running of the service, ensuring the people we support receive the highest quality care while developing and motivating a positive, high-performing team.
You'll be a visible leader who enjoys working alongside your team, promoting best practice and creating a culture where everyone feels supported to succeed.
Your responsibilities will include:
- Supporting the operational management of the service.
- Leading, coaching and developing the staff team.
- Delivering high-quality, person-centred support.
- Promoting independence while balancing positive risk-taking with safeguarding responsibilities.
- Supporting recruitment, induction, supervision and performance management.
- Managing budgets and financial processes alongside the Service Manager.
- Ensuring compliance with legislation, CQC standards, policies and best practice.
- Encouraging continuous improvement across the service.
- Participating in the on-call rota.
Working pattern
Flexibility is essential as this role includes:
- Early shifts: 7:00am – 3:00pm
- Late shifts: 3:00pm – 10:00pm
- A management cover rota, including occasional waking night shifts where required.
- Weekend working as part of your Practice Lead responsibilities.
- Participation in the on-call rota.
About you
You'll be someone who leads by example and brings energy, resilience and compassion to everything you do.
You'll have:
- Experience in a supervisory or management role within social care.
- A strong background supporting people with learning disabilities and complex needs.
- Knowledge of current legislation, safeguarding and regulatory standards.
- Experience managing budgets and financial information.
- Excellent communication and leadership skills.
- The ability to motivate, coach and develop others.
- A positive, proactive and solution-focused approach.
A full UK driving licence is desirable, although not essential, as it enables travel to the service and use of service vehicles.
What you'll receive
We believe great people deserve great support, so we offer:
- £29,012 per annum (pro rata)
- £1,200 annual Complexity Enhancement
- High-quality training and career development opportunities
- Paid enhanced DBS
- Flexible working
- Blue Light Card and Benefits website discounts
- Paid annual leave (pro rata)
- Contributory pension scheme with life assurance
- Free, confidential 24/7 health, wellbeing and counselling support
- Recommend a Friend scheme – earn up to £500
Ready to take the next step?
If you're passionate about developing people, delivering exceptional support and making a genuine difference every day, we'd love to hear from you.
Apply today and become part of a team where your leadership truly changes lives.
Disability Confident
As part of our commitment to the Disability Confident Scheme, candidates who declare a disability and meet the essential criteria for the role will be offered the opportunity to demonstrate their abilities at interview.
Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications, so we encourage you to apply as soon as possible.
Assistant Service Manager employer: Avenues Group
At Avenues, we pride ourselves on being more than just a workplace; we are a supportive community dedicated to making a real difference in the lives of those we serve. Located in Birchington, our Assistant Service Manager role offers a unique opportunity to lead with compassion while enjoying flexible working arrangements, high-quality training, and a strong focus on employee development. Join us to inspire your team and contribute to a culture where everyone feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Service Manager
✨Tip Number 1
Network like a pro! Reach out to people in the social care sector, especially those who work at Avenues. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on your knowledge of learning disabilities and the specific needs of the individuals you'll be supporting. Show us you’re passionate about making a difference!
✨Tip Number 3
Be ready to showcase your leadership skills. Think of examples where you've successfully managed a team or resolved conflicts. We want to see how you can help create that positive culture we value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at Avenues.
We think you need these skills to ace Assistant Service Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for supporting people shine through! We want to see how much you care about making a difference in the lives of those with learning disabilities and complex needs.
Tailor Your Experience:Make sure to highlight your relevant experience in social care. Whether you've been an Assistant Manager, Supervisor, or Team Leader, we want to know how your background aligns with the role of Assistant Service Manager.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see how you'd fit into our team and contribute to our positive culture.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Avenues.
How to prepare for a job interview at Avenues Group
✨Know the Service Inside Out
Before your interview, take some time to research Avenues and their supported living services. Understand the specific needs of the individuals you’ll be supporting, especially those with learning disabilities and autism. This knowledge will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Experience
Be ready to discuss your previous experience in social care roles, particularly any management or supervisory positions. Highlight specific examples where you've successfully managed teams, handled budgets, or implemented positive changes. This will demonstrate your capability to step into the Assistant Service Manager role confidently.
✨Emphasise Your Values
Avenues values respect, excellence, integrity, and pride. Think about how your personal values align with these and prepare to share examples that illustrate this alignment during your interview. This will help you connect with the interviewers on a deeper level.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Practice responses that reflect a solutions-led approach, especially in relation to managing behaviours that challenge. This will showcase your readiness to support both the individuals and your team effectively.
