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- Tasks: Support a team in providing care for individuals with learning disabilities and complex needs.
- Company: Join Avenues, a community-focused organisation dedicated to making a difference.
- Benefits: Competitive salary, flexible working, high-quality training, and shopping discounts.
- Why this job: Make a real impact while developing your career in social care.
- Qualifications: Experience in social care and a passion for supporting others.
- Other info: Opportunities for growth and a supportive work environment.
The predicted salary is between 27000 - 28000 £ per year.
Assistant Service Manager – Canterbury & Hoath
£27,969 Per Annum Pro Rata
We’re looking for an Assistant Service Manager who’s hands‑on, proactive, and passionate about improving the lives of the people we support. If you’re someone who leads with heart, thrives in a dynamic environment, and brings a positive, can‑do attitude, we’d love to meet you.
Smock Acre is a warm, supportive service for 3 adults with learning disabilities, physical disabilities, and communication needs. The people we support have complex medical needs and require a high level of personal care, including moving and handling, and one individual receives support via PEG feeding.
Our service is based in a lovely but rural location, offering a peaceful and rewarding working environment. Because there is no nearby public transport, candidates will need to have their own form of transport to travel to and from the service.
What you’ll be doing
As our Assistant Service Manager, you’ll play a key role in shaping a safe, empowering, and high‑quality service. You’ll work closely with the Service Manager to lead, motivate, and develop a positive and successful staff team.
You will balance safety with positive risk taking to support independence, stay informed on policies, procedures, and best practice, and provide flexible support across shifts, including bank holidays, early and late shifts (7am–2:30pm, 2.30pm–10pm across a 7‑day period, and occasional extended hours for 1:1 guidance or night staff supervision). In addition there is a waking night and a sleep which you would be expected to take part in when the need arose.
You will also participate in the on‑call rota and have one dedicated admin day per week to support planning, organisation, and service oversight.
Benefits you will receive
- Salary £27,969
- High‑quality training that supports your career development
- Paid enhanced DBS check
- Flexible working
- Shopping discount via Blue Light Card and The Benefits website
- Paid annual leave (pro rata)
- Contributory pension scheme with life assurance
- Free and confidential 24/7 access to a health portal, counselling and support
- Recommend a Friend scheme – earn up to £500
Ready to take the next step? Apply today or get in touch for an informal chat. We’re excited to meet people who want to grow with us and help shape the future of our service.
As part of our commitment to the Disability Confident Scheme, candidates who declare a disability and meet the key criteria for this role will be given the opportunity to demonstrate their abilities at interview stage.
We reserve the right to close this vacancy early if a suitable candidate is found or if we experience a high volume of applications.
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Contact Detail:
Avenues Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Service Manager
✨Tip Number 1
Network like a pro! Reach out to people in the social care sector, especially those who work at Avenues. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on your knowledge of learning disabilities and the specific needs of the individuals you'll be supporting. Show us you’re passionate about making a difference!
✨Tip Number 3
Be ready to showcase your leadership skills. Think of examples where you've successfully managed a team or resolved conflicts. We want to see how you can help create that positive culture we value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at Avenues.
We think you need these skills to ace Assistant Service Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for supporting people shine through! We want to see how much you care about making a difference in the lives of those with learning disabilities and complex needs.
Tailor Your Experience: Make sure to highlight your relevant experience in social care. Whether you've been an Assistant Manager, Supervisor, or Team Leader, we want to know how your background aligns with the role of Assistant Service Manager.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see how you'd fit into our team and contribute to our positive culture.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Avenues.
How to prepare for a job interview at Avenues Group
✨Know the Service Inside Out
Before your interview, take some time to research Avenues and their supported living services. Understand the specific needs of the individuals you’ll be supporting, especially those with learning disabilities and autism. This knowledge will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Experience
Be ready to discuss your previous experience in social care roles, particularly any management or supervisory positions. Highlight specific examples where you've successfully managed teams, handled budgets, or implemented positive changes. This will demonstrate your capability to step into the Assistant Service Manager role confidently.
✨Emphasise Your Values
Avenues values respect, excellence, integrity, and pride. Think about how your personal values align with these and prepare to share examples that illustrate this alignment during your interview. This will help you connect with the interviewers on a deeper level.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Practice responses that reflect a solutions-led approach, especially in relation to managing behaviours that challenge. This will showcase your readiness to support both the individuals and your team effectively.