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- Tasks: Support individuals with complex needs and lead a positive team.
- Company: Avenues, a community-focused organisation dedicated to making a difference.
- Benefits: Comprehensive training, flexible shifts, and a supportive work environment.
- Why this job: Make a real impact in people's lives while developing your skills.
- Qualifications: Passion for social care and a positive attitude.
- Other info: Join a team that values respect, excellence, integrity, and pride.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Avenues provides community support for people with complex needs, and we are looking for an Assistant Service Manager for our Beresford Gardens supported living service in Margate. The service supports two individuals with profound learning disabilities, autism and mild challenging behaviours.
Responsibilities
- Assist the Service Manager in managing and leading a successful, positive team and act as Service Manager in their absence.
- Manage changes and drive continuous improvement for the best interest of the people we support.
- Reinforce a positive culture and maintain safe practice by keeping up-to-date with policies and procedures.
- Recruit new employees and develop and manage staff, ensuring fair and consistent treatment.
- Work on the on‑call team and shift schedule: bank holidays, 7am–2:30pm and 2pm–9:30pm; occasional extension past 21:30 for 1‑1 support or night staff supervision; late shift 23:00–10:00.
- Provide 1‑1 support and guidance to support staff on duty as required.
- Balance keeping people safe with positive risk‑taking.
Qualifications and Values
Values:
- Respect: Treat people as we\’d want to be treated.
- Excellence: Strive for more.
- Integrity: Do the right thing even if it takes more time.
- Pride: Embrace the work we do.
We value candidates who share these values and are willing to learn, even if they don\’t meet every criterion.
Benefits
We provide comprehensive training, ongoing coaching and other benefits.
EEO Statement
We support candidates who declare a disability and meet key criteria for the role, following the Disability Confident Scheme.
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Assistant Service Manager employer: Avenues Group
Contact Detail:
Avenues Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Service Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Avenues' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your responses! Think about how your experiences align with the role of Assistant Service Manager. Use examples that highlight your passion for supporting people with complex needs and your ability to drive improvement.
✨Tip Number 3
Be ready to showcase your teamwork skills! Since you'll be working closely with the Service Manager and staff, prepare to discuss how you've successfully collaborated in the past and how you can contribute to a positive team culture.
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm by asking about the team dynamics, training opportunities, and how Avenues supports continuous improvement. This not only demonstrates your interest but also helps you gauge if it's the right fit for you.
We think you need these skills to ace Assistant Service Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting people shine through! We want to see how you can drive improvement and make a positive impact on the lives of those we support.
Match Our Values: Take a moment to reflect on our values: Respect, Excellence, Integrity, and Pride. Make sure your application highlights how you embody these values in your work and personal life. We love seeing candidates who align with us!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experience and skills, especially those relevant to the social care sector. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our community!
How to prepare for a job interview at Avenues Group
✨Know the Values Inside Out
Before your interview, make sure you understand Avenues' core values: Respect, Excellence, Integrity, and Pride. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with the company culture.
✨Show Your Passion for Social Care
Be prepared to discuss your understanding of the social care sector and how it impacts the people you support. Share specific instances where you've made a positive difference in someone's life or contributed to a team’s success in a similar environment.
✨Demonstrate Flexibility and Team Spirit
Since the role requires working shifts and being part of the on-call team, highlight your flexibility and willingness to adapt. Talk about times when you’ve worked collaboratively with others to achieve a common goal, especially in challenging situations.
✨Prepare Questions That Matter
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, opportunities for professional development, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.