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- Tasks: Support the Service Manager in leading a team and enhancing the lives of individuals with learning disabilities.
- Company: Avenues Group is a charity focused on supported living and care for people with autism and complex needs.
- Benefits: Enjoy flexible working, paid leave, training, and discounts through Blue Light Card.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Full UK driving licence, own vehicle, and a positive attitude towards learning and teamwork.
- Other info: We welcome applicants who share our values, even if they don't meet all criteria.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Job Description
Assistant Service Manager
Full time 39 hours a week, 9.75 hours admin a week with the remaining hours dedicated to support
Monday – Sunday. Shift times between 08:00 and 22:00
ÂŁ27,969 per annum pro rata
Full Driving Licence desirable
Avenues is a community where people smile, laugh, grow and achieve great things.
We are looking for a full time (39 hours) Assistant Service Manager to join the team within 3 of our services in Highley & Ludlow area, Shropshire.
Highley – Individuals who live in their own homes, both have a diagnosis of Autism and a learning disability. Require full support with their daily living. Need support to learn new skills and try new activities. They enjoy fishing, going for walks, bowling, computer games, watching movies
Ludlow – acquired brain injury and some mobility impairments – need to give verbal prompts to retain skills, help where needed. Help to ensure tasks are completed such as charging battery for mobility scooter. Support to attend activities and help with shopping
You will have the amazing opportunity to make a wonderful impact on people’s lives by supporting the service manager to build and lead a great team, receiving full support from the beginning of your journey with us.
We just ask that you share our values, and you have a fun, positive and can-do attitude!
 Our ideal Assistant Service Manager looks like this!
- Work with your Service Manager to manage and lead a successful and positive team.
- Understands the balance between keeping people safe and promote positive risk taking.
- Have a good understanding of the social care sector and how it benefits and impacts the people we support.
- Support your team to stay up to date with policies and procedures to carry out and maintain safe and best practices.
- Support the Service Manager to recruit new employees and develop and manage your staff team in a fair and consistent manner.
- Work with your Service Manager to reinforce a positive culture of continuous improvement.
- Act as the Service Manager in their absence.
For more details about the role, please have a look at the role profile.
Benefits you can expect!Â
- Early Pay – ability to access your earnings more frequently if you wish.
- Paid enhanced DBS.Â
- Flexible working.
- Paid annual leave (pro rata).
- Access to high quality training that supports your career development.
- Contributory pension scheme with life assurance.
- Shopping discounts via Blue Light Card and The BeneÂŁits website.Â
- Recommend a friend scheme – earn up to ÂŁ500.Â
- Free and confidential 24/7 access to the health portal, counselling and support.Â
About us:Â Â Â Â Â Â Â Â
Avenues Group is a specialist charity provider of supported living, residential care and outreach services for people with autism, learning disability and complex needs.
We believe that everyone should have the opportunity to be an active citizen and engaged in the community where they live. We work across Kent, London, Surrey, Sussex, Hampshire, Essex, Suffolk, Cambridgeshire and Shropshire.
We know that well-supported people support people well, and we invest in our employees so everyone can thrive. We offer excellent career and development opportunities across the organisation.
You’ll become part of our strong Avenues community, which is there to support you each day.
Your values should match ours:
Respect: We treat people as we would wish to be treated ourselves.
Excellence: We don’t settle for okay; we are determined to achieve more.
Integrity: We do the right thing, even if it takes more time and effort.
Pride: The work we do is something we want to tell others we are part of.
Contact us!
If the role appears and you don’t quite meet all the above criteria but share our values and are willing to learn please do get in touch with us. We believe that a good Assistant Service Manager with the right values can be supported to develop the skills needed. We will support you with excellent training, ongoing coaching and other benefits.Â
As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
We’re there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career.Â
Apply or get in touch with us today – we look forward to hearing from you.
Assistant Service Manager employer: Avenues Group
Contact Detail:
Avenues Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Service Manager
✨Tip Number 1
Familiarise yourself with the values and mission of Avenues Group. Understanding their commitment to respect, excellence, integrity, and pride will help you align your responses during interviews and demonstrate that you share their ethos.
✨Tip Number 2
Highlight any relevant experience you have in social care or working with individuals with learning disabilities and autism. Be prepared to discuss specific examples of how you've positively impacted someone's life or supported a team in a similar environment.
✨Tip Number 3
Showcase your leadership skills by discussing any previous roles where you managed or supported a team. Emphasise your ability to foster a positive culture and your understanding of balancing safety with promoting positive risk-taking.
✨Tip Number 4
Prepare questions for the interview that reflect your interest in the role and the organisation. Ask about the training opportunities available and how the team collaborates to support the service users, showing your eagerness to contribute to their community.
We think you need these skills to ace Assistant Service Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant Service Manager position. Tailor your application to highlight how your skills and experiences align with these needs.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience in social care or related fields. Mention specific examples where you have successfully managed teams or supported individuals with learning disabilities or autism.
Highlight Your Values: Avenues Group values respect, excellence, integrity, and pride. Make sure to reflect these values in your application by providing examples of how you embody them in your professional life.
Personalise Your Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the organisation. Mention why you want to work at Avenues Group specifically and how you can contribute to their mission of supporting individuals with learning disabilities.
How to prepare for a job interview at Avenues Group
✨Show Your Passion for Support Work
Make sure to express your enthusiasm for working with individuals with learning disabilities and autism. Share any relevant experiences or stories that highlight your commitment to making a positive impact in their lives.
✨Demonstrate Team Leadership Skills
Be prepared to discuss your experience in managing or leading teams. Highlight how you can support the Service Manager in building a positive team culture and how you would handle challenges within the team.
✨Understand the Balance of Safety and Risk
Familiarise yourself with the concept of positive risk-taking in social care. Be ready to discuss how you would ensure the safety of service users while promoting their independence and engagement in community activities.
✨Align with Avenues' Values
Research Avenues Group's values of respect, excellence, integrity, and pride. Prepare examples from your past experiences that demonstrate how you embody these values in your work and interactions with others.