Assistant Service Manager in Addlestone

Assistant Service Manager in Addlestone

Addlestone Full-Time 27969 ÂŁ / year No home office possible
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At a Glance

  • Tasks: Support young adults with learning disabilities and lead a positive team.
  • Company: Join a vibrant community focused on growth and achievement.
  • Benefits: Receive excellent training, ongoing coaching, and flexible working hours.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: Full UK manual driving licence and a passion for social care.
  • Other info: Be part of a supportive team that values respect, excellence, and integrity.

Avenues is a community where people smile, laugh, grow and achieve great things. We are seeking an Assistant Service Manager to join the team within Amis Avenue and Addlestone services. This role will be across both of these services, supporting young adults who have learning disabilities, autism and behaviours that challenge. There will be 4 homes total that require 24 hour support, supporting individuals within their own homes and their community.

It is a requirement for this role to hold a full UK manual driving licence and have access to a vehicle. This is a hands-on role. The candidate will play a key role in managing these changes and will have a passion for driving improvement for the best interest of the people we support. Willingness to be part of the On-call team is essential.

Our ideal Assistant Service Manager looks like this:

  • Work with your Service Manager to manage and lead a successful and positive team.
  • Understand the balance between keeping our people safe and positive risk taking.
  • Have a good understanding of the social care sector and how these benefits and impacts the people we support.
  • Stay up to date with policies and procedures to carry out and maintain safe and best practices.
  • Support the Service Manager to recruit new employees and develop and manage your staff team in a fair and consistent manner.
  • Work with your Service Manager to reinforce a positive culture of continuous improvement.
  • Act as the Service Manager in their absence.
  • Be flexible and able to work shifts required: bank holidays, 7am – 2:30pm and 2pm – 9:30pm, no night shifts required. These hours may occasionally need to be extended to provide 1-1 support and guidance to Support Staff on duty as required and this may involve working past 21:30 to do night staff supervision. Late shifts are 2:30-10pm.

Your values should match ours:

  • Respect: We treat people as we would wish to be treated ourselves.
  • Excellence: We don’t settle for okay, we are determined to achieve more.
  • Integrity: We do the right thing, even if it takes more time and effort.
  • Pride: The work we do is something we want to tell others we are part of.

If the role appears and you don’t quite meet all the above criteria, but share our values and are willing to learn, please do get in touch with us. We believe that a good Assistant Service Manager with the right values can be supported to develop the skills needed. We will support you with excellent training, ongoing coaching and other benefits.

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage. We’re there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career. Apply or get in touch with us today – we look forward to hearing from you.

Assistant Service Manager in Addlestone employer: Avenues Group

Avenues is an exceptional employer that fosters a vibrant and supportive work culture, where employees are encouraged to grow and make a meaningful impact in the lives of young adults with learning disabilities and autism. With a strong commitment to training and development, we offer ongoing coaching and opportunities for career advancement, ensuring that our team members feel valued and empowered. Located in Amis Avenue and Addlestone, our services provide a unique chance to work in a hands-on role that prioritises respect, excellence, and integrity, making every day rewarding and fulfilling.
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Contact Detail:

Avenues Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Service Manager in Addlestone

✨Tip Number 1

Get to know the company culture! Before your interview, check out Avenues' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experiences align with the role of Assistant Service Manager, especially your passion for supporting young adults with learning disabilities.

✨Tip Number 3

Be ready to share your ideas! Think about how you can contribute to driving improvement in the services. Bring examples of how you've successfully managed teams or supported individuals in the past to the table during your interview.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and keep you fresh in their minds!

We think you need these skills to ace Assistant Service Manager in Addlestone

Leadership Skills
Understanding of Social Care Sector
Team Management
Positive Risk Taking
Policy and Procedure Knowledge
Recruitment Skills
Staff Development
Continuous Improvement
Flexibility
Full UK Manual Driving Licence
Communication Skills
Problem-Solving Skills
Empathy
Adaptability

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for supporting young adults shine through. We want to see how much you care about making a difference in their lives!

Match Our Values: Make sure to highlight how your values align with ours—respect, excellence, integrity, and pride. We’re all about creating a positive culture, so show us you’re on the same page!

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Assistant Service Manager role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you!

How to prepare for a job interview at Avenues Group

✨Know the Values Inside Out

Before your interview, make sure you understand Avenues' core values: Respect, Excellence, Integrity, and Pride. Think of examples from your past experiences that demonstrate how you embody these values. This will show that you're not just a good fit for the role, but also for the company culture.

✨Show Your Passion for Support Work

Be ready to discuss why you’re passionate about supporting young adults with learning disabilities and autism. Share specific experiences where you've made a positive impact in similar roles. This will highlight your commitment and suitability for the Assistant Service Manager position.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to manage challenging behaviours. Practice responses that reflect your understanding of balancing safety with positive risk-taking, as this is crucial for the role.

✨Demonstrate Team Leadership Skills

Since you'll be working closely with the Service Manager and leading a team, prepare to discuss your leadership style. Share examples of how you've successfully managed or supported a team in the past, focusing on fostering a positive culture and continuous improvement.

Assistant Service Manager in Addlestone
Avenues Group
Location: Addlestone

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