Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive sales growth by building strong customer relationships and identifying new business opportunities.
- Company: Join a well-established client with a dynamic internal sales team.
- Benefits: Competitive salary, bonuses, ongoing training, and development opportunities.
- Why this job: Make an impact in a rewarding role while developing your sales skills.
- Qualifications: Experience in sales, strong communication skills, and a goal-driven attitude.
- Other info: Collaborative environment with opportunities for career advancement.
The predicted salary is between 34000 - 38000 £ per year.
Our well established client are looking to an experienced Internal Account Manager to join their internal sales team on a permanent basis. Reporting in to the Internal Sales Manager, you will still be responsible for driving sustainable financial growth by increasing sales and building strong relationships with customers and prospects. This role involves managing existing customers and targeting new business opportunities, through effective telecommunication and driving profitable growth within specific market segments identified by the company’s focus industries, whether independent, part of buying groups or national chains.
Your key duties and responsibilities will include:
- Conduct outbound calls to develop and maintain strong customer relationships to drive sales growth.
- Conduct outbound calls to cold prospects and gone away customers to generate business opportunities.
- Pass qualified leads to the external business development team to advance through the sales pipeline.
- Re-engage gone away customers to explore renewal or upsell opportunities.
- Analyse customer purchasing patterns to identify any gaps in sales or potential revenue leakage.
- Identify and pursue new business opportunities within existing customers, through targeted telecommunication efforts.
- Collaborate with all Sales & Customer Service teams to develop and support new opportunities and merchandising requirements.
- Collect and utilize customer information to enhance sales strategies.
- Ensure CRM is fully updated with all relevant customer interactions.
- Ensure the Sales Procedure and Policies are followed with all documentation adhered to.
- Demonstrate high levels of business acumen and commercial knowledge to achieve growth targets.
- Achieve and exceed individual and team KPIs, including call volumes, lead conversion rates, and opportunity progression.
- Be accountable for meeting growth expectations in collaboration with the sales manager/director.
- Collaborate with sales and marketing teams to align strategies and share insights.
To be suitable for this challenging and rewarding role you will have the following key skills and experience:
- Proven experience in sales and customer relationship management related environments.
- Strong verbal and written communication skills.
- Ability to overcome objections and handle rejection.
- Excellent organisational skills, with the ability to manage multiple tasks and follow-ups.
- Analytical mindset, capable of gathering and interpreting market data.
- A goal-driven attitude, motivated by hitting and exceeding targets.
- Team player with a collaborative approach to working across departments.
- Adaptable and able to quickly adjust to new information and strategies.
- Strong telecommunication and organisational skills for effective customer engagement.
- Ability to identify and target new business opportunities within existing customers.
- Strong understanding of our market and sales opportunities.
You will receive a salary of around £34-38k (DOE), bonus and benefits as well as ongoing training and development. If you are committed to a permanent opportunity please send your CV and application over ASAP for consideration.
Locations
Inside Sales Account Manager in Kirkcaldy, Scotland employer: Avenue Scotland
Contact Detail:
Avenue Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Account Manager in Kirkcaldy, Scotland
✨Tip Number 1
Get to know the company inside out before your interview. Research their products, services, and market position. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll need to communicate effectively over the phone, so rehearse how you’d introduce yourself and discuss your experience. Keep it concise but impactful – you want to grab their attention right away.
✨Tip Number 3
Leverage your network! Reach out to connections who might have insights into the company or role. A referral can give you a leg up and make your application stand out, so don’t be shy about asking for help.
✨Tip Number 4
Follow up after your interviews. A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Inside Sales Account Manager in Kirkcaldy, Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Inside Sales Account Manager role. Highlight your sales experience and customer relationship management skills, as these are key for us. Use specific examples that demonstrate how you've driven sales growth in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your ability to build strong customer relationships and how you’ve successfully managed existing accounts while pursuing new business opportunities.
Showcase Your Communication Skills: Since this role involves a lot of telecommunication, make sure your written application reflects your strong verbal and written communication skills. Keep your language clear and professional, but don’t be afraid to let your personality shine through!
Follow Our Application Process: We encourage you to apply through our website for a smooth application process. Make sure all your documents are up-to-date and follow any specific instructions we provide. This shows us you’re detail-oriented and serious about joining our team!
How to prepare for a job interview at Avenue Scotland
✨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss specific figures like your conversion rates, call volumes, and any KPIs you've hit in previous roles. This shows you’re results-driven and understand what it takes to succeed in sales.
✨Research the Company
Dive deep into the company’s background, their market segments, and recent news. Understanding their focus industries will help you tailor your responses and demonstrate that you’re genuinely interested in contributing to their growth.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might have to handle objections or conduct a mock sales call. Practise these scenarios beforehand so you can showcase your communication skills and ability to think on your feet.
✨Showcase Your Analytical Skills
Be prepared to discuss how you analyse customer data to identify sales opportunities. Share examples of how you’ve used data to drive decisions in the past, as this will highlight your analytical mindset and ability to enhance sales strategies.