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- Tasks: Provide top-notch customer service, process orders, and resolve queries in a fast-paced environment.
- Company: Dynamic customer service organisation based in Glenrothes.
- Benefits: Monday to Friday schedule with potential for remote work after training.
- Why this job: Join a busy team and make a real difference in customer satisfaction.
- Qualifications: Excellent communication skills and customer service experience required.
- Other info: Manufacturing background preferred but not essential; great opportunity for growth.
The predicted salary is between 28800 - 43200 £ per year.
A customer service organization based in Glenrothes is seeking a Customer Service expert to join their busy team. The successful candidate will provide reliable service to customers, process orders, coordinate with various teams, and resolve queries.
The role offers a Monday to Friday schedule with the potential to work from home after training. Excellent communication skills and customer service experience are essential. A background in manufacturing is preferred but not mandatory.
Customer Service Specialist — Fast-Paced Manufacturing in Glenrothes employer: Avenue Scotland
Contact Detail:
Avenue Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist — Fast-Paced Manufacturing in Glenrothes
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Customer Service Specialist — Fast-Paced Manufacturing in Glenrothes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your expertise to our fast-paced manufacturing environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer service and how you can contribute to our team. Keep it friendly and professional, just like the service we provide.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase any relevant experiences where you’ve resolved queries or helped customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Avenue Scotland
✨Know the Company Inside Out
Before your interview, take some time to research the customer service organisation in Glenrothes. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service Specialist, excellent communication is key. Prepare examples from your past experiences where you successfully resolved customer queries or handled difficult situations. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you’ve had to coordinate with different teams or resolve complex issues. Be ready to discuss how you approached these challenges and what the outcomes were. This will highlight your ability to thrive in a fast-paced environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training processes, and potential for remote work after training. This shows that you’re not just interested in the job, but also in how you can fit into their culture.
