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- Tasks: Manage customer relationships and maximise sales opportunities in a growing team.
- Company: Established company in Kirkcaldy with a focus on growth and development.
- Benefits: Competitive salary, career progression, and a supportive team environment.
- Other info: Opportunity to lead and shape the internal sales team.
- Why this job: Join a dynamic sales team and advance your career in a thriving industry.
- Qualifications: Sales experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Our well established Kirkcaldy based client are looking for a Senior Internal Sales adviser to join the sales team who are going through a period of growth. Reporting into the UK Sales Director, your role will be to manage existing and prospective customers to maximise product take up and sales opportunities with the view of progressing into Internal Sales Team Leader/Inside Sales Manager roles.
Your key duties:
- Taking incoming sales enquiries professionally and offering product advice as required.
- Preparing customer quotations ensuring profitability is maximised by up-selling and cross-selling.
- Obtaining pricing and availability from suppliers for non-stock items as necessary.
- Ensuring all quotes and feedback from customer discussions are accurately recorded on the CRM.
- Maximise CCB on every order.
- Focus on cross marketing on every call we have with the customer and record on the CRM.
- Assist with leading and managing the internal sales team day-to-day, balancing call volumes, service levels and incoming call queues; provide back-up phone support as required.
- Act as first-line contact and escalation point for team queries and customer service complaints; resolve issues promptly and follow up to ensure satisfaction.
- Lead or participate in systems testing and implement improvements from customer satisfaction and NPS feedback.
- Processing sales orders quickly and accurately, working in line with company procedures.
Senior Internal Sales Adviser in Fife employer: Avenue Scotland - FALKIRK
Contact Detail:
Avenue Scotland - FALKIRK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Internal Sales Adviser in Fife
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Senior Internal Sales Adviser role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how you can maximise product take-up and sales opportunities, just like they want in the job description.
✨Tip Number 3
Show off your CRM skills! If you’ve got experience with customer relationship management systems, make sure to highlight that. Talk about how you’ve used it to record quotes and feedback effectively in past roles.
✨Tip Number 4
Don’t forget to apply through our website! We’re all about making the application process smooth and easy. Plus, it shows you’re genuinely interested in joining our team and contributing to our growth.
We think you need these skills to ace Senior Internal Sales Adviser in Fife
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Internal Sales Adviser role. Highlight your sales experience and any relevant achievements that show how you can maximise product take-up and sales opportunities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your passion for sales and how you can contribute to our growth at StudySmarter.
Showcase Your CRM Skills: Since you'll be using a CRM system, it's important to mention any experience you have with similar tools. Talk about how you've used them to record customer interactions and improve sales processes.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Avenue Scotland - FALKIRK
✨Know Your Products Inside Out
As a Senior Internal Sales Adviser, you'll need to be the go-to person for product advice. Make sure you research the products thoroughly before your interview. Understand their features, benefits, and how they can solve customer problems. This will not only impress your interviewers but also prepare you for the kind of questions you might face.
✨Showcase Your Sales Skills
Be ready to discuss your previous sales experiences and how you've maximised opportunities in the past. Prepare specific examples where you successfully up-sold or cross-sold products. This will demonstrate your ability to drive sales and contribute to the team's growth, which is crucial for this role.
✨Familiarise Yourself with CRM Systems
Since recording quotes and customer interactions on the CRM is a key part of the job, it’s beneficial to have a basic understanding of CRM systems. If you’ve used one before, be prepared to talk about your experience. If not, do a bit of research on popular CRMs and how they function to show your willingness to learn.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, growth opportunities, or how they measure success in the role. This shows that you're genuinely interested in the position and helps you assess if it's the right fit for you.