At a Glance
- Tasks: Manage key accounts and drive client satisfaction in the software and services sector.
- Company: Leading company in software solutions with a focus on European markets.
- Benefits: Attractive salary package with bonuses, plus opportunities for professional growth.
- Other info: Work closely with C-level executives and expand your network across Europe.
- Why this job: Join a dynamic team and make a significant impact in the tech industry.
- Qualifications: 12+ years in account management with expertise in software sales.
The predicted salary is between 130000 - 140000 £ per year.
We are seeking a seasoned Senior Account Manager with extensive experience in software and services sales in the European market. The ideal candidate will have a strong track record in managing key accounts, driving client satisfaction, and expanding business within existing clients. Exposure to the broader EMEA region is advantageous.
The role requires deep expertise in Customer Experience Management (CEM) solutions, Platform Engineering, and Data & Integration solutions across multiple technology platforms, with a focus on the Retail, Supply Chain, and Logistics domains.
Key Responsibilities:- Serve as the primary point of contact for assigned key accounts in Europe/EMEA.
- Build and maintain strong, long-term relationships with C-level and senior stakeholders.
- Understand client business needs and align company solutions to drive value and outcomes.
- Collaborate with Pre-Sales, Delivery, and Product teams to ensure successful solution implementation and client satisfaction.
- Identify opportunities to expand within existing accounts through upselling, cross-selling, and solution adoption.
- Monitor account health, track KPIs, and prepare regular reports on account performance.
- Act as a trusted advisor to clients, providing insights, recommendations, and strategic guidance.
- Represent the company at industry events, client meetings, and strategic workshops.
- 10–12 years of experience in software and services sales/account management in the European market; EMEA exposure is a plus.
- Strong experience managing key accounts, with proven ability to retain and grow client relationships.
- Deep knowledge of Customer Experience Management, Platform Engineering, Data & Integration solutions.
- Experience in Retail, Supply Chain, and Logistics domains is highly desirable.
- Excellent negotiation, presentation, and communication skills.
- Strategic thinking, problem-solving, and ability to manage multiple accounts simultaneously.
- Customer-focused mindset with strong business acumen.
Senior Account Manager – Software & Services in Slough employer: Avensys Consulting UK
Join a dynamic and innovative company that values its employees and fosters a collaborative work culture in the heart of London. With competitive compensation packages, including a generous bonus structure, and a commitment to professional development, we empower our Senior Account Managers to thrive in their roles while making a meaningful impact in the software and services industry. Our focus on employee growth and a supportive environment makes us an exceptional employer for those looking to advance their careers in a vibrant city.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager – Software & Services in Slough
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their products, culture, and recent news. We want you to walk in feeling confident and ready to impress!
✨Tip Number 3
Showcase your achievements! When chatting with potential employers, highlight specific successes from your past roles. We love hearing about how you’ve driven client satisfaction and expanded business.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for talented individuals like you to join our team.
We think you need these skills to ace Senior Account Manager – Software & Services in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in software and services sales, especially in the European market. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed key accounts and driven client satisfaction in the past.
Showcase Relevant Skills:Don’t forget to showcase your skills in Customer Experience Management and your knowledge of the Retail, Supply Chain, and Logistics domains. We’re looking for someone who can hit the ground running, so make these stand out!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Avensys Consulting UK
✨Know Your Stuff
Make sure you brush up on your knowledge of Customer Experience Management, Platform Engineering, and Data & Integration solutions. Be ready to discuss how these areas relate to the Retail, Supply Chain, and Logistics domains, as this will show your expertise and understanding of the industry.
✨Build Rapport with Stakeholders
Since you'll be dealing with C-level executives, practice building rapport quickly. Prepare some insightful questions about their business needs and challenges. This not only demonstrates your interest but also positions you as a trusted advisor right from the start.
✨Showcase Your Success Stories
Have a few key success stories ready that highlight your experience in managing key accounts and driving client satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for interviewers to see the impact you've made in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and strategic thinking. Think of examples where you've had to upsell or cross-sell solutions effectively. This will help demonstrate your ability to identify opportunities within existing accounts.
