Avensys Consulting UK is seeking a Customer Service Agent for a 6‑month contract inside IR35 in Newcastle upon Tyne. The role covers handling personal loans account inquiries, delivering GDPR‑compliant customer support, and maintaining accurate records.
You will work a 37.5‑hour week with shifts on a 6‑week rotation, including 8am–8pm (Mon–Fri) and 9am–6pm (Sat–Sun). Overtime is paid at 1.5x, with double time for eligible hours.
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Personal Loans Service Advisor in Newcastle upon Tyne employer: Avensys Consulting UK
As a Help Desk Representative at our Newcastle Upon Tyne location, you will join a dynamic team dedicated to delivering exceptional customer service for a major UK High Street Bank. We pride ourselves on fostering a collaborative work culture that values teamwork and personal growth, offering flexible shift patterns and competitive pay rates, along with opportunities for career advancement within the financial services sector. With a commitment to employee well-being, we ensure a supportive environment where your contributions are recognised and rewarded.
