At a Glance
- Tasks: Provide on-site and remote tech support for end-user devices and workplace technologies.
- Company: Join a dynamic team in Edinburgh focused on excellent customer service.
- Benefits: Competitive daily rate, flexible contract, and opportunities for professional growth.
- Other info: Exciting role with potential for career advancement and skill development.
- Why this job: Make a real difference by solving tech issues and supporting users every day.
- Qualifications: 1-2 years in IT support, knowledge of Windows 10/11, and strong troubleshooting skills.
The predicted salary is between 38250 - 46750 £ per year.
- Role: Field Services Engineer
- SC Clearance Required
- 150-180/day GBP – Inside IR35 (depend on experience)
Provide on-site and remote technical support for end-user computing devices, workplace technologies, and associated IT services.
The role is responsible for troubleshooting hardware and software issues, assisting users, maintaining IT equipment, and ensuring excellent customer service while adhering to service level agreements (SLAs)
- Services required but not limited to
- Device build and roll out
- Assist users in day-to-day troubleshooting
- Maintain IT Equipment
- Both software and hardware troubleshooting
- Onsite datacenter assistance hands and eyes
Essential
- 1–2 years' experience in an IT support or technical support role.
- Knowledge of Microsoft Windows 10/11.
- Familiarity with Microsoft 365 applications.
- Basic understanding of networking concepts (LAN, WAN, TCP/IP).
- Basic Active Directory experience.
- Experience supporting desktop and laptop hardware.
- Strong troubleshooting and problem-solving skills.
- Good verbal and written communication skills.
- Customer-focused approach.
Desirable
- ITIL Foundation certification.
- Comp TIA A+ certification.
- Microsoft Fundamentals certification.
- Experience with Service Now or similar ITSM platforms.
- Mobile device support experience.
Field Services Engineer in Livingston employer: Avensys Consulting UK
Join a dynamic team in Newcastle upon Tyne as a Customer Service Representative, where your enthusiasm for helping others will be valued. We offer a supportive work culture that prioritises employee growth, with opportunities for permanent positions after a successful performance review. Enjoy a flexible shift pattern that allows you to balance work and personal life while being part of a collaborative environment dedicated to delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Field Services Engineer in Livingston
✨Get Comfortable with Local Networking
In field sales, local connections can make a world of difference. Head to community events, trade shows, or networking meet-ups where you can connect with people in your target area. The more visible you are, the better your chances of finding temporary gigs with companies like Avensys Consulting UK.
✨Leverage Social Media and Online Groups
Join groups on platforms like Facebook or LinkedIn specific to field sales. Engaging with these communities can help you discover short-term opportunities as many companies post temporary roles or projects there. Don't be shy about sharing your skills and availability!
✨Be Ready to Jump In Quickly
Temporary roles often have quick turnarounds, so stay alert for openings. Keep an eye on Avensys Consulting UK's careers page and apply as soon as you see a role that fits. Preparation is key—make sure you can quickly demonstrate your sales prowess in interviews!
✨Showcase Your Adaptability
When applying for temporary roles in field sales, highlight your ability to adapt to different products and teams. Share examples of past experiences where you quickly learned new sales techniques or product details. This shows potential employers that you're ready to hit the ground running.
We think you need these skills to ace Field Services Engineer in Livingston
Some tips for your application 🫡
Show Off Your Sales Experience:In field-sales, your past experiences are crucial. Highlight any roles where you've had direct interaction with customers and hit sales targets. Detail your strategies and successes in previous positions, even if they were temporary gigs – this shows you know how to make an impact quickly!
Demonstrate Your Adaptability:Since you're applying for a temporary role, show that you're adaptable and can hit the ground running. Use your cover letter to explain how you've successfully adjusted to new environments or challenges in the past. Employers love to see candidates who can thrive under changing circumstances!
Include Relevant Certifications:If you've got any sales certificates or training (like CRM software proficiency or sales techniques), flaunt them in your application! It’s a great way to stand out in the field-sales arena and shows you're committed to mastering your craft.
Craft a Focused Cover Letter:When applying for a temporary position, your cover letter should be snappy and to the point. Explain why you’re interested in this particular role at Avensys Consulting UK and how you can deliver value right away. We want to see your enthusiasm and readiness to help drive sales as quickly as possible!
How to prepare for a job interview at Avensys Consulting UK
✨Know Your Sales Numbers
In field sales, your ability to talk numbers can make or break an interview. Be prepared to share your sales achievements and understand metrics like conversion rates or average deal sizes. This will show Avensys Consulting UK that you can deliver results on the ground.
✨Demonstrate Relationship Building Skills
Field sales is all about relationships, so come ready to discuss how you've built rapport with clients in the past. Share specific examples of how you turned a cold lead into a loyal customer; this shows you can replicate that success in your temporary role.
✨Prepare for Role-Playing Scenarios
Often, interviews for sales positions involve role-playing exercises. Be ready to pitch a product or handle objections as if you were in front of a real customer. This will give you a chance to showcase your skills and give the interviewers a taste of what it’d be like to have you in the field.
✨Show Flexibility and Adaptability
Since you're applying for a temporary role, highlight your ability to adapt quickly to new products and environments. Discuss instances where you've successfully adjusted strategies on-the-fly—this versatility is crucial for field sales, especially in a short-term position with Avensys Consulting UK.
