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For Companies At a Glance
- Tasks: Lead the design and implementation of enterprise-scale ServiceNow solutions.
- Company: Join a dynamic tech company in London with a hybrid work model.
- Benefits: Competitive pay, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact by driving innovation and automation in IT processes.
- Qualifications: Extensive experience with ServiceNow architecture and strong leadership skills.
- Other info: Collaborative environment with excellent career advancement opportunities.
The predicted salary is between 48000 - 72000 £ per year.
We are seeking an experienced Technical Architect ServiceNow to lead the design, development, and implementation of enterprise-scale ServiceNow solutions. This role will be responsible for defining architectural standards, ensuring platform scalability, and guiding technical teams in delivering high-quality ITSM, ITOM, ITBM, and custom applications on the ServiceNow platform. The ideal candidate will combine deep technical expertise with strong leadership and stakeholder management skills.
Key Responsibilities
- Architecture & Design
- Define and maintain ServiceNow architectural standards, frameworks, and best practices.
- Design scalable, secure, and high-performing ServiceNow solutions aligned with business needs.
- Lead technical design sessions and translate business requirements into technical solutions.
- Platform Ownership
- Oversee ServiceNow platform governance, upgrades, and integrations.
- Ensure alignment of ServiceNow modules (ITSM, ITOM, ITBM, HRSD, CSM, etc.) with enterprise architecture.
- Drive automation and innovation across IT processes using ServiceNow capabilities.
- Technical Leadership
- Provide technical guidance to developers, administrators, and implementation teams.
- Review and approve solution designs, configurations, and customizations.
- Mentor junior engineers and promote knowledge sharing across teams.
- Integration & Automation
- Architect integrations between ServiceNow and enterprise systems (ERP, CRM, monitoring tools, cloud platforms).
- Implement automation workflows, orchestration, and API-based solutions.
- Ensure seamless CI/CD pipeline integration for ServiceNow deployments.
- Governance & Compliance
- Establish and enforce coding standards, security policies, and compliance requirements.
- Conduct regular audits of ServiceNow configurations and customizations.
- Provide reporting and analytics on platform performance and adoption.
- Stakeholder Engagement
- Collaborate with business leaders, process owners, and IT teams to align ServiceNow strategy with organizational goals.
- Act as a trusted advisor for ServiceNow roadmap planning and solution adoption.
- Communicate complex technical concepts to non-technical stakeholders.
Required Skills & Qualifications
- Technical Expertise
- Extensive hands-on experience with ServiceNow platform architecture and modules (ITSM, ITOM, ITBM, HRSD, CSM).
- Strong knowledge of ServiceNow scripting (JavaScript, Glide API), Flow Designer, and IntegrationHub.
- Experience with cloud platforms (AWS, Azure, GCP) and enterprise integrations.
- Proficiency in automation tools and CI/CD practices.
- Process Knowledge
- Solid understanding of ITIL processes and enterprise IT service management.
- Experience in designing governance frameworks for ITSM/ITOM.
- Soft Skills
- Strong leadership and mentoring capabilities.
- Excellent communication and stakeholder management skills.
- Analytical mindset with problem-solving abilities.
Preferred Qualifications
- ServiceNow Certified Technical Architect or Certified Master Architect.
- ServiceNow Certified Implementation Specialist (CIS) in multiple modules.
- ITIL v4 Foundation certification.
- Experience in large-scale enterprise ServiceNow implementations.
ServiceNow Architect in Slough employer: AVENSYS CONSULTING (UK) LTD
Contact Detail:
AVENSYS CONSULTING (UK) LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Architect in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and join online forums. The more people you know, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ServiceNow projects and achievements. This gives potential employers a tangible look at what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to ServiceNow architecture. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace ServiceNow Architect in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Architect role. Highlight your relevant experience and skills that match the job description, especially your hands-on experience with ServiceNow modules and architecture.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects or achievements that demonstrate your technical expertise and leadership skills in ServiceNow.
Showcase Your Technical Skills: Don’t forget to showcase your technical skills in your application. Include details about your experience with ServiceNow scripting, integrations, and automation tools. This will help us see how you can contribute to our team right away!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at AVENSYS CONSULTING (UK) LTD
✨Know Your ServiceNow Inside Out
Make sure you brush up on your knowledge of the ServiceNow platform, especially the modules mentioned in the job description like ITSM, ITOM, and ITBM. Be ready to discuss your hands-on experience and how you've applied your technical expertise in real-world scenarios.
✨Showcase Your Leadership Skills
As a Technical Architect, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've led technical design sessions or mentored junior engineers. Highlight your ability to communicate complex concepts to non-technical stakeholders, as this will be crucial in the role.
✨Prepare for Technical Questions
Expect to face technical questions that assess your problem-solving abilities and understanding of ServiceNow scripting, Flow Designer, and integrations. Practise articulating your thought process when tackling technical challenges, as this will show your analytical mindset.
✨Align with Business Needs
Be ready to discuss how you've aligned technical solutions with business requirements in previous roles. Think about specific projects where you drove automation and innovation using ServiceNow capabilities, and be prepared to explain how these solutions benefited the organisation.
