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For Companies At a Glance
- Tasks: Lead the design and implementation of enterprise-scale ServiceNow solutions.
- Company: Dynamic tech firm in London with a hybrid work culture.
- Benefits: Competitive pay, flexible working, and opportunities for professional growth.
- Why this job: Shape the future of IT service management with innovative solutions.
- Qualifications: Extensive experience with ServiceNow architecture and strong leadership skills.
- Other info: Join a collaborative team and mentor the next generation of tech talent.
The predicted salary is between 54000 - 84000 £ per year.
Role: ServiceNow Technical Architect (Look for immediate joiners)
Contract duration: 6 months
Location: London, UK (Hybrid for 1-2 days/week)
We are seeking an experienced Technical Architect ServiceNow to lead the design, development, and implementation of enterprise-scale ServiceNow solutions. This role will be responsible for defining architectural standards, ensuring platform scalability, and guiding technical teams in delivering high-quality ITSM, ITOM, ITBM, and custom applications on the ServiceNow platform. The ideal candidate will combine deep technical expertise with strong leadership and stakeholder management skills.
Key Responsibilities
- Architecture & Design
- Define and maintain ServiceNow architectural standards, frameworks, and best practices.
- Design scalable, secure, and high-performing ServiceNow solutions aligned with business needs.
- Lead technical design sessions and translate business requirements into technical solutions.
- Platform Ownership
- Oversee ServiceNow platform governance, upgrades, and integrations.
- Ensure alignment of ServiceNow modules (ITSM, ITOM, ITBM, HRSD, CSM, etc.) with enterprise architecture.
- Drive automation and innovation across IT processes using ServiceNow capabilities.
- Technical Leadership
- Provide technical guidance to developers, administrators, and implementation teams.
- Review and approve solution designs, configurations, and customizations.
- Mentor junior engineers and promote knowledge sharing across teams.
- Integration & Automation
- Architect integrations between ServiceNow and enterprise systems (ERP, CRM, monitoring tools, cloud platforms).
- Implement automation workflows, orchestration, and API-based solutions.
- Ensure seamless CI/CD pipeline integration for ServiceNow deployments.
- Governance & Compliance
- Establish and enforce coding standards, security policies, and compliance requirements.
- Conduct regular audits of ServiceNow configurations and customizations.
- Provide reporting and analytics on platform performance and adoption.
- Stakeholder Engagement
- Collaborate with business leaders, process owners, and IT teams to align ServiceNow strategy with organizational goals.
- Act as a trusted advisor for ServiceNow roadmap planning and solution adoption.
- Communicate complex technical concepts to non-technical stakeholders.
Required Skills & Qualifications
- Technical Expertise
- Extensive hands-on experience with ServiceNow platform architecture and modules (ITSM, ITOM, ITBM, HRSD, CSM).
- Strong knowledge of ServiceNow scripting (JavaScript, Glide API), Flow Designer, and IntegrationHub.
- Experience with cloud platforms (AWS, Azure, GCP) and enterprise integrations.
- Proficiency in automation tools and CI/CD practices.
- Process Knowledge
- Solid understanding of ITIL processes and enterprise IT service management.
- Experience in designing governance frameworks for ITSM/ITOM.
- Soft Skills
- Strong leadership and mentoring capabilities.
- Excellent communication and stakeholder management skills.
- Analytical mindset with problem-solving abilities.
Preferred Qualifications
- ServiceNow Certified Technical Architect or Certified Master Architect.
- ServiceNow Certified Implementation Specialist (CIS) in multiple modules.
- ITIL v4 Foundation certification.
- Experience in large-scale enterprise ServiceNow implementations.
ServiceNow Architect in Luton employer: AVENSYS CONSULTING (UK) LTD
Contact Detail:
AVENSYS CONSULTING (UK) LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Architect in Luton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and join online forums. The more people you know, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ServiceNow projects and achievements. This gives potential employers a tangible look at what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to ServiceNow architecture. We recommend doing mock interviews with friends or using online platforms to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace ServiceNow Architect in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Architect role. Highlight your experience with ServiceNow modules and any relevant projects you've led. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your technical leadership and stakeholder engagement that demonstrate your expertise.
Showcase Your Technical Skills: Don’t hold back on showcasing your technical skills in your application. Mention your hands-on experience with ServiceNow architecture, scripting, and integrations. We love seeing candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at AVENSYS CONSULTING (UK) LTD
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge, especially the modules mentioned in the job description like ITSM, ITOM, and ITBM. Be ready to discuss your hands-on experience and how you've applied architectural standards in past projects.
✨Showcase Your Leadership Skills
Since this role requires strong leadership, prepare examples of how you've guided technical teams or mentored junior engineers. Think about specific situations where your leadership made a difference in project outcomes.
✨Prepare for Technical Design Discussions
Expect to lead technical design sessions during the interview. Practice translating business requirements into technical solutions, and be ready to discuss how you would approach designing scalable and secure ServiceNow solutions.
✨Engage with Stakeholders
Demonstrate your stakeholder management skills by preparing to discuss how you've collaborated with business leaders and process owners in the past. Be ready to explain complex technical concepts in simple terms, as this will show your ability to act as a trusted advisor.
