Aveni is a remote-friendly UK-based tech company leveraging AI to boost efficiency for financial services. We are seeking a Support Operations Analyst to scale our AI-powered customer support and own the AI agent, Intercom Fin, while improving self-service and knowledge workflows.
You’ll investigate incidents, manage knowledge, and collaborate with Product, Engineering and Training to ensure readiness for product launches.
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Remote AI-Driven Support Operations Analyst employer: Aveni
Aveni is an exceptional employer, offering a dynamic and inclusive work culture that empowers employees to tackle meaningful challenges at the forefront of AI and financial services. With a remote-first approach across the UK, employees benefit from flexible working arrangements, comprehensive personal development plans, and a supportive environment that fosters growth and innovation. Join us to make a significant impact in a rapidly evolving industry while enjoying competitive benefits and a strong commitment to diversity.
