Principal Solutions Consultant

Aveni is an award-winning technology company. We use advanced AI to enable scalable efficiency for financial services companies, combining world-leading Natural Language Processing (NLP) and Large Language Model (LLM) expertise with deep financial services domain experience to drive enterprise-wide productivity. We’re using the latest in AI to automate and innovate, empowering financial service businesses to achieve exceptional productivity and compliance outcomes.

Role Overview

As a Forward Solutions Engineer / Principal Solutions Consultant at Aveni, you will be a key technical leader in pre-sales, solution design, and customer engagement. You will work closely with sales, product, engineering, and customer success teams to define, architect, demonstrate, and deliver AI-powered solutions tailored to banks, wealth managers, insurance firms, and other financial services clients. Your mission is to translate complex business and regulatory needs into scalable, robust, compliant solutions that underscore Aveni’s value proposition.

You will often be “forward deployed”, meaning you’ll engage closely with strategic clients, acting as subject-matter expert, leading technical discovery, driving proof-of-concepts (POCs), and ensuring successful handover to implementation and ongoing support.

About You

You are a seasoned Consultant who combines deep technical capability with business insight, someone who is equally at ease in boardroom discussions as you are in exploring architecture diagrams. You thrive when solving complex, regulated-industry problems, especially in financial services or adjacent sectors.

You likely come from a consultancy, technology advisory practice or a similarly demanding environment. From this background you bring:

• Rigorous client-facing experience: doing discovery, scoping, workshops, POCs, RFPs, not just writing proposals, but engaging deeply with clients at multiple levels (operations, risk, compliance, executives).
• Structured, analytical problem solving: you break down fuzzy business problems, diagnose root causes, map them to technical and regulatory constraints, and propose robust, scalable solutions.
• High standards of delivery: you are accustomed to detailed documentation, demanding stakeholders, continuous quality checks, and the discipline of consultancy timelines and billing.
• Strong commercial awareness: you understand value propositions, return on investment, trade-offs (cost vs speed vs write-down risk), and you factor in risk, compliance, data governance when designing solutions.

Key Responsibilities

• Lead technical discovery and scoping phases with prospective clients: understand their business, compliance, risk, operational, regulatory and data environment.
• Design solution architectures leveraging Aveni’s products (Detect, Assist, Agents, FinLLM) plus integrations with client systems (e.g. CRM, communication tools, data pipelines).
• Develop, deliver, and customise demos, POCs, workshops to illustrate value, ROI, regulatory compliance, risk mitigation, etc.
• Collaborate with sales teams to respond to RFIs / RFPs, proposals, pricing, technical documentation.
• Be a trusted advisor to clients: articulate how Aveni’s AI/LLMs meet their needs; help them navigate trade-offs (accuracy, risk, explainability, privacy).
• Provide feedback to Product and Engineering on feature requests, prioritisation, bug‑fixes, user experience, based on what you see in the field.
• Help define best practices, patterns, reusable assets (e.g. architecture templates, demo scripts, integrations) to speed up future engagements.
• Mentor / guide more junior solutions / presales engineers or consultants.
• Stay up to date with regulatory developments (e.g. Consumer Duty, risk oversight, compliance in financial services), Agentic / AI / NLP / LLM technologies, competitive landscape.
• Occasionally participate in post‑sales support / implementation oversight to ensure smooth handover, maintain continued alignment and client satisfaction.

Skills, Experience & Qualification Requirements

Must‑haves:

• Substantial experience in pre‑sales / solutions consulting / technical consulting roles, especially in the Financial Services or Wealth Management space.
• Strong technical background: experience with machine learning, LLMs and AI systems; understanding of data pipelines, integrations, APIs, security and compliance sensitive environments.
• Ability to design solutions vs just selling features: architectural thinking, trade‑off evaluation, understanding of scalability, performance, data governance.
• Excellent communication and presentation skills: able to adapt technical stories for non‑technical executives (e.g. risk / compliance / operations leaders) as well as technical audiences.
• Experience leading or contributing in POCs, custom demos and pilot deployments.
• Deep understanding of regulatory and risk & compliance in financial services.
• Good project management and stakeholder management skills: managing cross functional teams, setting expectations, handling ambiguity.

Nice‑to‑haves:

• Prior experience in using or building AI Agents, generative models and NLP pipelines.
• Familiarity with tools or frameworks for LLM deployment, prompt engineering, vector databases, embeddings, etc.
• Experience with integrations (CRM, communications platforms, call recordings, speech‑to‑text, etc.).
• Familiarity with cloud architectures, data warehouses / lakes, data security/compliance frameworks (e.g. ISO, GDPR, regulations specific to FS).
• Experience mentoring juniors, creating reusable technical assets / IP.

What Success Looks Like

• Delivery of well scoped POCs and demos that lead to closed deals.
• Technical proposals and architectures that satisfy both product capability and regulatory/risk constraints of clients.
• Positive feedback from clients on the clarity, reliability, and impact of your solutions and engagement.
• Good alignment and collaboration with Product, Engineering and Sales: features and customer insights feeding into roadmap, and technical delivery matching expectations.
• Reusability and scale: you help build patterns or frameworks that reduce effort and risk in future similar engagements.
• Maintaining up‑to‑date knowledge of regulatory environment and AI advances so that Aveni remains credible and ahead in the market.

What We Offer

• A collaborative and innovative work environment with awesome career growth opportunities
• 34 days holiday plus your birthday off (inclusive of bank holidays)
• Share options – we believe in shared success
• Skills development – continuous learning is at our core, expect the development to be front and centre of everything you do
• Remote and flexible working – remote, co‑working spaces, or a mix of both
• Life insurance, income protection and private health care
• Freebies and discounts at a range of retailers
• Emotional wellbeing (Employee assistance programme provides access to 24/7 employee counselling and emotional support)
• Cycle to work scheme
• Pension scheme (employer contribution matched up to 5%)

Join Us in Making a Difference

At Aveni, we believe that diversity drives innovation. We\’re committed to building a team that reflects the diverse communities we serve and creating an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you\’re passionate about leveraging technology to drive positive change and want to be part of a team that\’s shaping the future of financial services, we\’d love to hear from you. We know that some people are likely to only apply where they meet 100% of requirements, but we’d like to hear from you anyway. Apply now to join us on our mission to transform the financial services industry through AI!

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