At a Glance
- Tasks: Lead a remote team to enhance customer success and drive value for enterprise accounts.
- Company: Aveni, a forward-thinking company in AI for financial services.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Join a passionate team dedicated to innovation in financial services.
- Why this job: Shape customer experiences and influence product strategy in a dynamic environment.
- Qualifications: Experience in customer success and strong leadership skills required.
The predicted salary is between 59400 - 72600 £ per year.
Aveni is seeking a Head of Customer Success to lead and scale a team in a remote-first UK setup. You will own the CS operating model, drive customer value, and partner with Sales, Product, Implementation and Support to ensure a seamless end-to-end experience across enterprise accounts.
You will own metrics like GRR, NRR, customer health, and satisfaction while shaping the Voice of the Customer to influence product direction and strategy.
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Head of Customer Success — AI for Financial Services (Remote) employer: Aveni
Aveni is an exceptional employer, offering a remote-first working environment that promotes flexibility and work-life balance. With a strong focus on employee growth, Aveni provides opportunities for professional development and the chance to influence key strategies in the rapidly evolving AI sector for financial institutions. The company's commitment to innovation and collaboration makes it an ideal place for those looking to make a meaningful impact in their careers.
