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- Tasks: Lead a team and manage strategic client portfolios to drive procurement excellence.
- Company: Dynamic company focused on innovative procurement solutions.
- Benefits: Home-based flexibility, competitive salary, and opportunities for professional growth.
- Why this job: Shape procurement strategy and make a real impact in a leadership role.
- Qualifications: Proven procurement experience and strong account management skills required.
- Other info: Inclusive environment welcoming diverse backgrounds and perspectives.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an experienced Procurement & Client Services Manager to lead a team of Client Procurement Managers (Senior Account Managers) while managing a small portfolio of strategic clients. This is a commercially focused role for someone who thrives on leadership, client engagement, and delivering tangible procurement outcomes.
You’ll play a pivotal role in driving client retention, growth, and procurement excellence, while helping demonstrate the full value of professional procurement services.
About the roleReporting to the Client Services Director, the Procurement & Client Services Manager will:
- Lead and develop a high‑performing Client Procurement Management team
- Own a limited client portfolio with an annual spend of several millions
- Drive client intensification, retention, and commercial growth
- Act as a senior procurement expert, supporting complex client and new business opportunities
- Work cross‑functionally to support wider business growth and operational efficiency
This role combines people leadership, client management, commercial strategy, and procurement operations.
What you’ll be doingLeadership & Team Management
- Lead the Client Procurement Manager function, setting a clear strategic direction aligned to business objectives
- Build a culture of high performance, collaboration, innovation, and client dedication
- Coach, mentor, and develop team members through regular performance reviews, feedback, and development planning
- Set, monitor, and review individual and team KPIs, including client retention and category growth targets
- Identify capability gaps and proactively implement training, coaching, and development solutions
- Deputise for the Client Services Director when required, supporting overall procurement strategy delivery
Client Management & Service Excellence
- Oversee the delivery of the Client Management strategy across the procurement team
- Establish clear client and team planning priorities, including engagement schedules, reviews, and intensification targets
- Lead procurement strategy discussions with senior client stakeholders, aligning solutions to client and business objectives
- Proactively identify, manage, and escalate any at‑risk clients to protect retention and service quality
- Lead regular project and performance reviews, ensuring delivery against agreed outcomes and timelines
- Support the mobilisation of new client contracts, including the successful implementation of e‑procurement systems
Commercial & Financial Performance
- Build and manage a robust intensification pipeline aligned to business growth objectives
- Deliver incremental client purchasing opportunities across food and non‑food categories (e.g. maintenance, uniforms, laundry, stationery)
- Lead structured account planning processes to deliver client‑specific financial and performance targets
- Work closely with New Business and internal stakeholders to support major prospects and present evaluation reports
- Ensure all procurement activity delivers measurable value, compliance, and client satisfaction
- Proven procurement experience within a foodservice or complex supply chain environment
- Strong account management experience with demonstrable client retention and growth results
- Experience successfully leading and developing teams
- MCIPS qualified (or equivalent experience)
- Strong understanding of UK, EU, and non‑EU procurement processes
- Commercially astute with strong negotiation, influencing, and stakeholder management skills
- Excellent verbal and written communication skills
- Highly organised, analytical, and able to manage competing priorities
- Comfortable with frequent UK travel
- Experience delivering non‑food category growth
- Strong numerical and data analysis skills
- Advanced procurement systems or e‑procurement implementation experience
- Experience supporting new business or bid activity
- A leadership role with real influence and visibility
- Opportunity to shape procurement strategy and client outcomes
- Work with high‑value, complex client portfolios
- Home‑based role with flexibility and autonomy
- Collaborative, professional environment focused on development and performance
We are an equal opportunities employer. We welcome applications from all backgrounds and are committed to creating an inclusive environment where everyone can thrive. If you require any adjustments during the recruitment process, please let us know.
Ready to make an impact? Apply now to take the next step in your procurement leadership career.
Regional Manager in London employer: Avendra International - Europe
Contact Detail:
Avendra International - Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their values and goals. We want to see that you’re genuinely interested in making an impact!
✨Tip Number 3
Practice your pitch! Be ready to explain your achievements and how they relate to the role. We love hearing about your successes and how you can bring that energy to our team.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows you’re enthusiastic about the opportunity. And remember, apply through our website for the best chance!
We think you need these skills to ace Regional Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your leadership and procurement experience, as well as any client management successes. We want to see how you can drive client retention and growth!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Procurement & Client Services Manager role. Share specific examples of how you've led teams and delivered results in previous roles.
Showcase Your Achievements: When detailing your experience, focus on quantifiable achievements. Did you increase client retention rates or drive significant cost savings? We love numbers, so make sure to include them to demonstrate your impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Avendra International - Europe
✨Know Your Procurement Stuff
Make sure you brush up on your procurement knowledge, especially in the foodservice and complex supply chain environments. Be ready to discuss specific strategies you've implemented in the past and how they led to client retention and growth.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams. Think about times when you coached team members or set KPIs that drove performance. This role is all about leadership, so make sure you highlight your experience in building high-performing teams.
✨Understand Client Management
Familiarise yourself with client management strategies and be prepared to discuss how you've engaged with senior stakeholders. Share your experiences in managing at-risk clients and how you ensured service quality and retention.
✨Be Commercially Savvy
Demonstrate your commercial acumen by discussing how you've identified and delivered incremental purchasing opportunities. Be ready to talk about your negotiation skills and how you've influenced stakeholders to achieve business objectives.