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- Tasks: Lead a team and manage strategic client portfolios to drive procurement excellence.
- Company: Dynamic company focused on innovative procurement solutions and client success.
- Benefits: Flexible home-based role with opportunities for professional growth and development.
- Why this job: Make a real impact in procurement strategy and client outcomes while leading a high-performing team.
- Qualifications: Proven procurement and account management experience, with strong leadership skills.
- Other info: Inclusive workplace that values diversity and offers career advancement opportunities.
The predicted salary is between 43200 - 72000 £ per year.
We’re looking for an experienced Procurement & Client Services Manager to lead a team of Client Procurement Managers (Senior Account Managers) while managing a small portfolio of strategic clients. This is a commercially focused role for someone who thrives on leadership, client engagement, and delivering tangible procurement outcomes.
You’ll play a pivotal role in driving client retention, growth, and procurement excellence, while helping demonstrate the full value of professional procurement services.
About the roleReporting to the Client Services Director, the Procurement & Client Services Manager will:
- Lead and develop a high‑performing Client Procurement Management team
- Own a limited client portfolio with an annual spend of several millions
- Drive client intensification, retention, and commercial growth
- Act as a senior procurement expert, supporting complex client and new business opportunities
- Work cross‑functionally to support wider business growth and operational efficiency
This role combines people leadership, client management, commercial strategy, and procurement operations.
What you’ll be doingLeadership & Team Management
- Lead the Client Procurement Manager function, setting a clear strategic direction aligned to business objectives
- Build a culture of high performance, collaboration, innovation, and client dedication
- Coach, mentor, and develop team members through regular performance reviews, feedback, and development planning
- Set, monitor, and review individual and team KPIs, including client retention and category growth targets
- Identify capability gaps and proactively implement training, coaching, and development solutions
- Deputise for the Client Services Director when required, supporting overall procurement strategy delivery
Client Management & Service Excellence
- Oversee the delivery of the Client Management strategy across the procurement team
- Establish clear client and team planning priorities, including engagement schedules, reviews, and intensification targets
- Lead procurement strategy discussions with senior client stakeholders, aligning solutions to client and business objectives
- Proactively identify, manage, and escalate any at‑risk clients to protect retention and service quality
- Lead regular project and performance reviews, ensuring delivery against agreed outcomes and timelines
- Support the mobilisation of new client contracts, including the successful implementation of e‑procurement systems
Commercial & Financial Performance
- Build and manage a robust intensification pipeline aligned to business growth objectives
- Deliver incremental client purchasing opportunities across food and non‑food categories (e.g. maintenance, uniforms, laundry, stationery)
- Lead structured account planning processes to deliver client‑specific financial and performance targets
- Work closely with New Business and internal stakeholders to support major prospects and present evaluation reports
- Ensure all procurement activity delivers measurable value, compliance, and client satisfaction
- Proven procurement experience within a foodservice or complex supply chain environment
- Strong account management experience with demonstrable client retention and growth results
- Experience successfully leading and developing teams
- MCIPS qualified (or equivalent experience)
- Strong understanding of UK, EU, and non‑EU procurement processes
- Commercially astute with strong negotiation, influencing, and stakeholder management skills
- Excellent verbal and written communication skills
- Highly organised, analytical, and able to manage competing priorities
- Comfortable with frequent UK travel
- Experience delivering non‑food category growth
- Strong numerical and data analysis skills
- Advanced procurement systems or e‑procurement implementation experience
- Experience supporting new business or bid activity
- A leadership role with real influence and visibility
- Opportunity to shape procurement strategy and client outcomes
- Work with high‑value, complex client portfolios
- Home‑based role with flexibility and autonomy
- Collaborative, professional environment focused on development and performance
We are an equal opportunities employer. We welcome applications from all backgrounds and are committed to creating an inclusive environment where everyone can thrive. If you require any adjustments during the recruitment process, please let us know.
Ready to make an impact? Apply now to take the next step in your procurement leadership career.
Regional Manager in Glasgow employer: Avendra International - Europe
Contact Detail:
Avendra International - Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Regional Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews by researching the company and its procurement strategies. Show us you understand their needs and how you can drive client retention and growth. Tailor your examples to highlight your leadership and client management skills.
✨Tip Number 3
Don’t just wait for job postings; be proactive! Reach out directly to companies you admire, like us at StudySmarter, and express your interest in potential roles. A little initiative can go a long way in landing that dream job.
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that shows your appreciation and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Regional Manager in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in procurement and client management. We want to see how your skills align with the role, so don’t hold back on showcasing your achievements!
Showcase Leadership Skills: Since this role is all about leading a team, be sure to emphasise your leadership experience. Share examples of how you've developed teams and driven performance – we love to see that kind of initiative!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts logically. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Avendra International - Europe
✨Know Your Procurement Stuff
Make sure you brush up on your procurement knowledge, especially in the foodservice and complex supply chain environments. Be ready to discuss specific strategies you've implemented in the past that led to client retention and growth.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams. Think about times when you set clear objectives, built a high-performance culture, or coached team members to achieve their goals.
✨Understand Client Management
Familiarise yourself with client management strategies and be prepared to discuss how you've engaged with senior stakeholders. Highlight your experience in managing at-risk clients and how you ensured service quality.
✨Be Commercially Savvy
Demonstrate your commercial acumen by discussing how you've identified and delivered incremental purchasing opportunities. Be ready to talk about your negotiation skills and how you've influenced stakeholders to achieve business objectives.