At a Glance
- Tasks: Manage client accounts and lead procurement strategies in foodservice.
- Company: Dynamic company focused on improving supply chain efficiency.
- Benefits: Flexible home-based work, UK travel, and a supportive team environment.
- Other info: Inclusive workplace welcoming diverse backgrounds and perspectives.
- Why this job: Make a real impact in client relationships and procurement processes.
- Qualifications: Experience in foodservice or hospitality with strong account management skills.
The predicted salary is between 60750 - 74250 £ per year.
Do you have chef, foodservice, hospitality, or food procurement experience, combined with strong client management skills? This could be the role for you.
This is a client-facing procurement role focused on helping organisations improve how they buy, manage suppliers, and deliver value from their supply chain.
You'll take ownership of a portfolio of client accounts, leading procurement strategy, supplier performance, and day-to-day delivery. The role combines hands-on account management with the opportunity to influence spend, improve efficiency, and strengthen long-term client relationships.
You'll do well here if you're commercially minded, confident working directly with clients, and understand the challenges and opportunities within foodservice operations.
What You’ll Be Doing
- Own a portfolio of client accounts, leading procurement and supply chain delivery
- Build strong relationships with client stakeholders and act as a trusted advisor
- Develop and implement procurement strategies, including driving use of Pi (our e‑procurement platform)
- Identify and deliver opportunities to grow client spend (incl. non‑food categories)
- Manage supplier performance against agreed KPIs
- Lead tender processes and ensure timely, compliant delivery
- Develop retention plans and proactively manage at‑risk accounts
- Support smooth supplier mobilisation working with sales, tender and Pi teams
What we’re looking for
- Experience within foodservice, hospitality, catering, food procurement, or a chef background
- Strong account management experience and the ability to build trusted client relationships
- Proven commercial acumen and ability to deliver against targets
- Solid understanding of supply chain and procurement processes
- Good working knowledge of Excel and data analysis
What we offer
- High‑impact, client‑facing role with real ownership
- Supportive, collaborative team environment
- Flexible home‑based working with UK travel
- Opportunity to shape client strategy and drive measurable value
If you're driven, commercially minded, and passionate about delivering value through procurement, we’d love to hear from you.
We’re committed to creating an inclusive workplace. We welcome applications from all backgrounds and ensure fair, accessible hiring processes with reasonable adjustments where needed.
Client Services Manager Care Home employer: Avendra International - Europe
As a Client Services Manager in our dynamic care home environment, you'll thrive in a supportive and collaborative team that values your expertise in foodservice and procurement. We offer flexible home-based working with regular UK travel, empowering you to take ownership of client accounts while shaping procurement strategies that drive measurable value. Join us for a rewarding career where your contributions directly impact client relationships and operational efficiency.
Contact Details:
Avendra International - Europe Recruitment Team
