At a Glance
- Tasks: Manage client accounts and lead procurement strategies to enhance supply chain efficiency.
- Company: Dynamic company focused on foodservice and hospitality with a collaborative culture.
- Benefits: Flexible home-based work, UK travel, and a supportive team environment.
- Other info: Inclusive workplace committed to fair hiring processes.
- Why this job: Make a real impact in a high-stakes role while building strong client relationships.
- Qualifications: Experience in foodservice or procurement and strong account management skills.
The predicted salary is between 47250 - 57750 £ per year.
Home‑Based with Regular UK Travel
Do you have chef, foodservice, hospitality, or food procurement experience, combined with strong client management skills? This could be the role for you.
This is a client-facing procurement role focused on helping organisations improve how they buy, manage suppliers, and deliver value from their supply chain. You'll take ownership of a portfolio of client accounts, leading procurement strategy, supplier performance, and day-to-day delivery. The role combines hands-on account management with the opportunity to influence spend, improve efficiency, and strengthen long-term client relationships. You'll do well here if you're commercially minded, confident working directly with clients, and understand the challenges and opportunities within foodservice operations.
What You’ll Be Doing
- Own a portfolio of client accounts, leading procurement and supply chain delivery
- Build strong relationships with client stakeholders and act as a trusted advisor
- Develop and implement procurement strategies, including driving use of Pi (our e‑procurement platform)
- Identify and deliver opportunities to grow client spend (incl. non‑food categories)
- Manage supplier performance against agreed KPIs
- Lead tender processes and ensure timely, compliant delivery
- Develop retention plans and proactively manage at‑risk accounts
- Support smooth supplier mobilisation working with sales, tender and Pi teams
What we’re looking for
- Experience within foodservice, hospitality, catering, food procurement, or a chef background
- Strong account management experience and the ability to build trusted client relationships
- Proven commercial acumen and ability to deliver against targets
- Solid understanding of supply chain and procurement processes
- Good working knowledge of Excel and data analysis
What we offer
- High‑impact, client‑facing role with real ownership
- Supportive, collaborative team environment
- Flexible home‑based working with UK travel
- Opportunity to shape client strategy and drive measurable value
Ready to Apply? If you're driven, commercially minded, and passionate about delivering value through procurement, we’d love to hear from you.
We’re committed to creating an inclusive workplace. We welcome applications from all backgrounds and ensure fair, accessible hiring processes with reasonable adjustments where needed.
Client Services Manager employer: Avendra International - Europe
As a Client Services Manager, you will thrive in a dynamic and supportive environment that values your expertise in foodservice and procurement. With flexible home-based working and regular UK travel, you'll enjoy the autonomy to shape client strategies while being part of a collaborative team dedicated to delivering exceptional value. Our commitment to inclusivity and employee growth ensures that you will have ample opportunities to develop your skills and advance your career.
Contact Details:
Avendra International - Europe Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Manager
✨Get Savvy with Industry Perks
Join procurement and purchasing forums or groups where pros hang out, like CIPS (Chartered Institute of Procurement & Supply). They'll share the inside scoop on job openings that might not show up on traditional job boards!
✨Show Off Your Skills
Consider creating a portfolio that outlines your achievements in procurement, like cost-saving initiatives or supplier management strategies. Having tangible evidence of your skills can really set you apart when applying to companies like Avendra International - Europe.
✨Tap into Your Network
Leverage LinkedIn to connect with professionals in procurement—follow relevant hashtags, join groups, and engage in discussions. This is a great way to get noticed by potential employers before they even post a job!
✨Keep Your Eyes on Job Boards
With full-time positions, timing can be everything. Set alerts on job boards specifically for procurement roles. Don't wait for a job posting to close; apply through our website as soon as you see a fit—being proactive can give you the edge!
We think you need these skills to ace Client Services Manager
Some tips for your application 🫡
Show Off Your Procurement Know-How:When you're crafting your CV, make sure to highlight any procurement-specific skills you've got. Talk about your experience with supplier negotiations, cost analysis, or inventory management. If you’ve used software like SAP or Oracle, don’t forget to mention that too – it shows you know your way around the tech side of things!
Quantify Your Achievements:In procurement, numbers matter. Use your CV and cover letter to showcase any quantifiable achievements you've made in reducing costs or improving efficiencies. For example, mentioning that you helped save 20% on purchasing costs last year is way more impressive than just saying you managed the budget!
Tailor Your Cover Letter to Avendra International - Europe:Your cover letter should read like you’re chatting directly to Avendra International - Europe. Research the company’s procurement strategy, mention how your skills align with their goals, and share your enthusiasm for contributing to their success. This personal touch can really set you apart from the crowd!
Professional Certs Can Go a Long Way:If you've got any procurement-related certifications, such as CIPS or APICS, make sure they're front and centre on your CV. These qualifications show you're serious about your career in procurement and are committed to continuous learning. It’s a great way to signal your expertise and dedication to potential employers like Avendra International - Europe.
How to prepare for a job interview at Avendra International - Europe
✨Show Off Your Negotiation Skills
In procurement, strong negotiation skills are key. Be ready to share examples of past negotiations where you've successfully saved costs or improved supplier terms. We want to hear how you approached those situations and the strategies you used to achieve positive outcomes!
✨Know Your Tools
Make sure you’re familiar with procurement software and tools commonly used in the industry, such as SAP Ariba or Coupa. Come prepared to discuss any experiences you've had with these tools or similar platforms, as we need someone who can hit the ground running at Avendra International - Europe!
✨Understand Market Trends
As a procurement professional, being aware of market trends can set you apart. Brush up on recent developments in supply chain management or procurement best practices and think about how they could impact your role at Avendra International - Europe. Bringing a current perspective will show your enthusiasm for the industry.
✨Demonstrate Your Team Player Attitude
A full-time position means you'll be working closely with various teams. Be prepared to discuss how you collaborate with others, manage conflicts, and build relationships with stakeholders. Sharing anecdotes about past teamwork experiences will highlight your ability to fit into Avendra International - Europe's culture.