At a Glance
- Tasks: Support the claims team and gain hands-on experience in claims handling.
- Company: Join a globally recognised insurer with a stellar reputation.
- Benefits: Enjoy hybrid working, competitive salary, and excellent career development.
- Other info: Collaborative environment with opportunities to learn and grow.
- Why this job: Build a long-term career in the dynamic insurance sector with diverse claims exposure.
- Qualifications: Strong organisational skills and a customer-focused mindset are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are partnered with a global leading insurer to recruit a Claims Assistant to join their specialist claims function in London. This is an excellent opportunity for someone looking to build a long-term career within the insurance and claims market, gaining exposure across a broad range of complex and legacy claims classes in a collaborative and highly respected environment.
The successful candidate will join a specialist team responsible for managing a diverse portfolio of claims across multiple business lines including Marine, Aviation, Motor, Property, Professional Liability, Casualty Reinsurance, and more.
The Opportunity
This role is ideal for an individual with strong organisational skills, a customer-focused mindset, and an interest in developing within the London Market insurance sector. You will provide day-to-day support to the claims team while gaining hands-on exposure to claims handling processes and stakeholder management.
Key Responsibilities
- Assist with the handling of non-complex claims while developing technical claims knowledge
- Support the production of loss runs and KPI reporting
- Manage diaries, claims closures, and payment processing
- Provide administrative and operational support to the wider claims team
- Help monitor claims allocation and workflow across the department
- Maintain clear and professional communication with brokers, clients, and internal stakeholders
- Support ongoing project activity and team objectives
- Assist with data collection and analysis to support performance monitoring
- Attend broker and client meetings in a supporting capacity where appropriate
About You
- Some exposure to insurance or claims handling is desirable
- London Market experience or familiarity with ECF systems would be advantageous, but not essential
- Strong communication skills, both written and verbal
- Highly organised with strong attention to detail
- A team player with a willingness to learn and support colleagues
- Comfortable working across multiple classes of business
- Good working knowledge of Microsoft Office applications including Excel, Word, and Outlook
- Interest in technology and AI-enabled tools to improve efficiency and analysis is beneficial
What's on Offer
- The opportunity to join a globally recognised insurer with an outstanding reputation in the market
- Exposure to a wide variety of claims classes and business lines
- Supportive and collaborative team environment
- Excellent career development and progression opportunities
- Hybrid/flexible working support
- Competitive salary depending on experience and benefits package
If you are looking to establish or further develop your career within claims and want to join a business that values collaboration, development, and customer excellence, we would love to hear from you.
Claims Assistant in London employer: Avencia
Join a globally recognised insurer in London, where you will thrive in a supportive and collaborative team environment that values your growth and development. With exposure to a diverse range of claims classes and excellent career progression opportunities, this role as a Claims Assistant offers a meaningful pathway in the insurance sector, complemented by hybrid working options and a competitive benefits package.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Assistant in London
✨Tip Number 1
Network like a pro! Reach out to people in the insurance and claims sector on LinkedIn. Join relevant groups and engage in discussions to get your name out there and show your interest in the field.
✨Tip Number 2
Prepare for interviews by researching the company and its claims processes. Be ready to discuss how your skills align with their needs, especially around customer focus and organisation. We want you to shine!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that Claims Assistant role. We’ve got all the resources you need to make your application stand out, so don’t miss out!
We think you need these skills to ace Claims Assistant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Claims Assistant role. Highlight any relevant experience in insurance or claims handling, even if it's just a little exposure. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share why you're interested in the London Market and how your organisational skills can contribute to our collaborative environment.
Showcase Your Communication Skills:Since strong communication is key in this role, make sure your application is clear and professional. Whether it's your CV or cover letter, we want to see your ability to convey information effectively, just like you would with clients and stakeholders.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Avencia
✨Know Your Claims Basics
Before the interview, brush up on the fundamentals of claims handling and the different classes mentioned in the job description. Familiarise yourself with terms related to Marine, Aviation, and Property claims. This will show your genuine interest in the role and help you engage in meaningful conversations.
✨Showcase Your Organisational Skills
Since strong organisational skills are key for this position, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained attention to detail, as these are crucial in a claims environment.
✨Communicate Clearly and Confidently
Practice your communication skills before the interview. You’ll need to demonstrate both written and verbal abilities, so consider doing mock interviews with friends or family. Focus on articulating your thoughts clearly and professionally, especially when discussing your previous experiences or answering questions.
✨Express Your Willingness to Learn
This role is perfect for someone eager to grow within the insurance sector. During the interview, convey your enthusiasm for learning about claims processes and technology. Mention any relevant courses or self-study you've undertaken, and express your excitement about the opportunity to develop your skills further.
