At a Glance
- Tasks: Assist with claims handling and support the claims team in a dynamic environment.
- Company: Join a globally recognised insurer with a stellar reputation.
- Benefits: Enjoy hybrid working, competitive salary, and excellent career development opportunities.
- Other info: Collaborative team culture with a focus on learning and technology.
- Why this job: Kickstart your career in insurance while gaining hands-on experience across diverse claims classes.
- Qualifications: Some exposure to insurance or claims handling is desirable; strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are partnered with a global leading insurer to recruit a Claims Assistant to join their specialist claims function in London. This is an excellent opportunity for someone looking to build a long-term career within the insurance and claims market, gaining exposure across a broad range of complex and legacy claims classes in a collaborative and highly respected environment.
The successful candidate will join a specialist team responsible for managing a diverse portfolio of claims across multiple business lines including Marine, Aviation, Motor, Property, Professional Liability, Casualty Reinsurance, and more.
The Opportunity
This role is ideal for an individual with strong organisational skills, a customer-focused mindset, and an interest in developing within the London Market insurance sector. You will provide day-to-day support to the claims team while gaining hands-on exposure to claims handling processes and stakeholder management.
Key Responsibilities
- Assist with the handling of non-complex claims while developing technical claims knowledge
- Support the production of loss runs and KPI reporting
- Manage diaries, claims closures, and payment processing
- Provide administrative and operational support to the wider claims team
- Help monitor claims allocation and workflow across the department
- Maintain clear and professional communication with brokers, clients, and internal stakeholders
- Support ongoing project activity and team objectives
- Assist with data collection and analysis to support performance monitoring
- Attend broker and client meetings in a supporting capacity where appropriate
About You
- Some exposure to insurance or claims handling is desirable
- London Market experience or familiarity with ECF systems would be advantageous, but not essential
- Strong communication skills, both written and verbal
- Highly organised with strong attention to detail
- A team player with a willingness to learn and support colleagues
- Comfortable working across multiple classes of business
- Good working knowledge of Microsoft Office applications including Excel, Word, and Outlook
- Interest in technology and AI-enabled tools to improve efficiency and analysis is beneficial
What's on Offer
- The opportunity to join a globally recognised insurer with an outstanding reputation in the market
- Exposure to a wide variety of claims classes and business lines
- Supportive and collaborative team environment
- Excellent career development and progression opportunities
- Hybrid/flexible working support
- Competitive salary depending on experience and benefits package
If you are looking to establish or further develop your career within claims and want to join a business that values collaboration, development, and customer excellence, we would love to hear from you.
Claims Assistant employer: Avencia
Join a globally recognised insurer in London, where you will thrive in a supportive and collaborative team environment dedicated to your professional growth. With excellent career development opportunities and exposure to a diverse range of claims classes, this role as a Claims Assistant offers a meaningful pathway into the insurance sector, all while enjoying hybrid working arrangements and a competitive benefits package.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the insurance and claims sector on LinkedIn. Join relevant groups, attend industry events, and don’t be shy about asking for informational interviews. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. Think about how your skills align with the job description and be ready to share examples of your experience. We want you to shine, so practice common interview questions and have your own questions ready to show your interest.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. We recommend mentioning something specific from the interview to make it personal and memorable.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place!
We think you need these skills to ace Claims Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Assistant role. Highlight any relevant experience, especially in insurance or claims handling, and showcase your organisational skills and attention to detail.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention how your skills align with the job description and why you’re excited about working in the London Market insurance sector.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos or errors!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Avencia
✨Know Your Claims Basics
Before the interview, brush up on the fundamentals of claims handling. Familiarise yourself with different types of claims like Marine, Aviation, and Property. This will show your interest in the role and help you engage in meaningful conversations during the interview.
✨Showcase Your Organisational Skills
Since the role requires strong organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained attention to detail.
✨Communicate Clearly and Confidently
Practice your communication skills before the interview. You might be asked to explain complex concepts simply, so think about how you can articulate your thoughts clearly. Remember, effective communication is key in this role, especially when dealing with clients and stakeholders.
✨Demonstrate Your Willingness to Learn
Express your eagerness to develop within the insurance sector. Share any relevant courses or training you've undertaken, and discuss how you plan to keep up with industry trends, especially regarding technology and AI tools that can enhance efficiency in claims processing.
