At a Glance
- Tasks: Lead a team managing high-value Marine Liability claims and shape claims strategy.
- Company: Join a leading London Market insurer with a supportive culture.
- Benefits: Flexible working, professional development, and a chance to influence business strategy.
- Other info: Collaborative environment with opportunities for growth and impact.
- Why this job: Take the next step in your career with a blend of leadership and technical challenges.
- Qualifications: Experience in Marine Liability claims and strong leadership skills required.
The predicted salary is between 59576 - 70089 £ per year.
Are you an experienced Marine Liability Claims professional looking for the next step in your career? This is an exciting opportunity to join a leading London Market insurer in a newly created leadership role, combining technical claims expertise with people management and strategic influence.
As Assistant Claims Manager, you will lead a team of three claims professionals while managing a portfolio of high-value, complex Marine Liability claims. You will play a key role in shaping claims strategy, enhancing service delivery, and supporting the wider underwriting proposition across the business.
This role offers a unique blend of technical claims handling, leadership, and stakeholder engagement. Working closely with underwriting, actuarial, finance, and senior leadership teams, you will help drive business performance while delivering exceptional outcomes for brokers and clients.
- Managing and developing a team of three Marine Liability Claims professionals
- Handling and overseeing complex, high-value Marine Liability claims across lead primary and excess placements
- Providing guidance on coverage, reserving, claims strategy, and escalation matters
- Managing delegated claims arrangements and monitoring service standards and KPIs
- Acting as the key liaison between London and Leeds claims operations, overseeing claim allocation and workflow management
- Producing claims reporting, trend analysis, and reserving information for senior stakeholders
- Supporting business planning and contributing to wider claims and underwriting strategy
- Building and maintaining strong broker relationships while delivering a market-leading claims service
- Driving continuous improvement, operational efficiency, and customer-focused claims handling
We’re looking for an experienced London Market Claims professional who combines strong technical expertise with leadership capability.
- Significant experience handling Marine Liability claims within the London Market
- A proven track record managing high-value, complex, international, and multi-party claims
- Previous leadership experience, or a clear ability and desire to lead and develop a team
- Strong knowledge of Lloyd’s and Company Market claims processes
- Experience managing delegated claims arrangements and external vendors
- Excellent broker relationship management and stakeholder engagement skills
- Strong analytical skills with the ability to interpret and present claims data and trends
- Experience using ECF and/or CLASS, alongside strong Microsoft Office skills
Newly created leadership opportunity with genuine influence across the business. Manage a talented team while maintaining involvement in technically challenging claims. Work closely with underwriting and senior leadership to shape business strategy. Exposure to a diverse portfolio of international Marine Liability claims. Supportive and collaborative culture focused on professional development. Flexible and hybrid working environment.
If you’re looking to take the next step in your Marine Claims career and want a role that combines leadership, technical excellence, and strategic input, we’d love to hear from you.
Assistant Claims Manager employer: Avencia
Join a leading London Market insurer that values your expertise and leadership in Marine Liability Claims. With a supportive and collaborative culture, this role offers flexible working arrangements and opportunities for professional development, allowing you to shape business strategy while managing a talented team. Experience the unique advantage of working in a dynamic environment where your contributions directly impact service delivery and client outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Claims Manager
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Avencia). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Avencia. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Assistant Claims Manager
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Avencia.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Avencia. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Avencia
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Avencia to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Avencia, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Avencia's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
