Workplace Operations Manager

Salary: Up to £90,000 + 25% Bonus + Exceptional Benefits

Location: City of London | Hybrid – 3 days in the office

An excellent opportunity has arisen for an experienced Workplace Operations Manager to join a prestigious international specialty insurer at its London headquarters.

This is a high-profile role offering the opportunity to lead workplace operations, influence strategy and deliver an exceptional workplace experience within a fast-paced corporate environment.

Key responsibilities:

• Lead workplace and facilities operations across a prestigious London headquarters.
• Manage and develop teams across reception, front of house and workplace services.
• Oversee hard and soft FM services, supplier contracts and performance.
• Manage budgets, procurement and operational expenditure.
• Lead workplace improvements, office refurbishments and space planning initiatives.
• Drive operational efficiency, service excellence and employee experience.
• Build strong relationships with senior stakeholders, landlords and external partners.
• Ensure high standards of health and safety, compliance and operational resilience.

What we're looking for:

• Significant experience in workplace operations, facilities management or corporate real estate.
• A background within a large, complex corporate environment, ideally financial or professional services.
• Proven team leadership and supplier management experience.
• Strong commercial awareness, including budgets and contracts.
• Experience delivering workplace transformation and operational improvements.
• Excellent stakeholder management skills and the confidence to influence senior leadership.

What's on offer?

• Salary up to £90,000
• 25% bonus
• Exceptional benefits package
• Hybrid working – 3 days in the office
• High-profile position within a leading international specialty insurer
• Opportunity to influence workplace strategy and drive meaningful change

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