At a Glance
- Tasks: Manage and enhance the ServiceNow platform while driving exciting automation projects.
- Company: Join a prestigious global organisation with a focus on employee experience.
- Benefits: Enjoy a competitive salary, bonus, exceptional benefits, and hybrid working.
- Other info: Great long-term career development opportunities in a dynamic environment.
- Why this job: Take ownership of a large-scale platform and make a real impact on user experience.
- Qualifications: Strong ServiceNow administration experience and relevant certifications required.
The predicted salary is between 50000 - 50000 € per year.
A prestigious global organisation is looking for an experienced ServiceNow Administrator to join their growing Global Employee Experience team. This is a fantastic opportunity to take ownership of a large-scale ServiceNow environment, supporting both day-to-day platform operations and exciting upcoming initiatives including AI-driven workflows, Employee Center and enhanced automation capabilities. You’ll work closely with global stakeholders across the UK, US and India, helping to optimise and evolve the platform while delivering an outstanding user experience.
What you’ll be doing:
- Managing and supporting the ServiceNow platform across ITSM and Workplace Service Delivery
- Driving platform enhancements, upgrades and continuous improvement initiatives
- Supporting the rollout of new capabilities including Now Assist and Employee Center
- Creating dashboards, reporting and analytics to improve service delivery
- Working on automation, integrations and workflow optimisation projects
- Ensuring platform security, governance and best practice administration
What we’re looking for:
- Strong hands-on ServiceNow administration experience
- ServiceNow CSA certification
- ITIL Foundation certified
- Experience across ITSM modules and ServiceNow configuration
- Knowledge of Performance Analytics, Employee Center and automation tools
- Scripting/integration experience beneficial
What’s on offer:
- £50,000 base salary
- 15% annual bonus
- Exceptional pension contribution
- Private medical and dental cover
- Electric car scheme, life assurance and income protection
- Hybrid working (2 days in the London office)
- Excellent long-term career development opportunities
Please note we are unable to offer sponsorship for this position.
ServiceNow Administrator in Slough employer: Avencia Talent Solutions
Join a prestigious global organisation that values innovation and employee experience, offering a hybrid working model that promotes work-life balance. With exceptional benefits including a competitive salary, generous pension contributions, and opportunities for career development, this role as a ServiceNow Administrator in London provides a unique chance to contribute to exciting initiatives while collaborating with international teams.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Administrator in Slough
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 2
Prepare for the interview by researching the company’s recent projects and initiatives. We want to show that we’re not just interested in the role but also in how we can contribute to their exciting upcoming initiatives like AI-driven workflows.
✨Tip Number 3
Practice common interview questions related to ServiceNow administration. We should be ready to discuss our hands-on experience and how we’ve driven platform enhancements in previous roles.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the position. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace ServiceNow Administrator in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your hands-on ServiceNow administration experience and any relevant certifications. We want to see how your skills align with the job description, so don’t be shy about showcasing your ITIL Foundation and ServiceNow CSA certification!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your experience can help us enhance the ServiceNow platform. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive platform enhancements and support automation projects. Numbers and results speak volumes, so if you’ve improved service delivery or optimised workflows, let us know!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all your documents in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Avencia Talent Solutions
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss your hands-on experience with the platform, especially around ITSM and Workplace Service Delivery. Highlight any specific projects you've worked on that involved enhancements or automation.
✨Show Off Your Certifications
Don’t forget to mention your ServiceNow CSA certification and ITIL Foundation certification. These are key qualifications for the role, so be prepared to explain how they’ve helped you in your previous positions and how you can apply that knowledge to this new opportunity.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems related to ServiceNow. Think about past challenges you've faced and how you overcame them. This is your chance to showcase your problem-solving skills and your ability to drive continuous improvement initiatives.
✨Engage with Stakeholders
Since the role involves working closely with global stakeholders, be ready to discuss how you’ve successfully collaborated with teams across different regions. Share examples of how you’ve optimised user experiences and delivered results through effective communication and teamwork.
