At a Glance
- Tasks: Handle complex claims and develop your own strategy in a supportive team.
- Company: Join a leading insurance firm with a focus on care claims.
- Benefits: Enjoy a better work-life balance and opportunities for professional growth.
- Other info: Collaborative culture with a strong track record of internal promotions.
- Why this job: Make a real difference while managing diverse and impactful cases.
- Qualifications: Experience in claims handling or legal background, with strong communication skills.
The predicted salary is between 33075 - 40425 £ per year.
Our Care Claims team handles complex, high-impact claims that genuinely matter, supporting organisations and individuals through some of their most challenging moments.
We're looking for a Senior Claims Handler to join our Leeds team on a 1 Year FTC basis.
- If you're currently in insurance claims or private practice, this role offers:
- More ownership and autonomy over your cases
- A broader, more varied and interesting caseload
- The chance to move into a strategic, decision-making role
- Better work-life balance without sacrificing technical challenge
What You'll Be Doing
You'll take ownership of a diverse and complex caseload, handling claims across multiple lines, including:
- Public Liability (PL)
- Professional Indemnity / Professional Negligence
- Personal Injury
- Inquests and sensitive safeguarding matters
You'll also
- Manage claims from initial notification through to settlement
- Develop and drive your own claims strategy
- Work closely with policyholders, brokers, and solicitors
- Handle high-value and occasionally high-profile claims
- Build strong customer relationships and deliver great outcomes
- Have real autonomy - not just process execution, but ownership of decisions.
About the Team
- Specialist Care Claims team (not just injury or casualty)
- Handling multi-line, highly varied work
- Supportive, collaborative, and high-performing culture
- Strong track record of internal promotion and development
You'll join a team where
- People genuinely support and learn from each other
- Work is interesting, meaningful, and never repetitive
What We're Looking For
- Experience in claims handling OR a legal background (solicitor / legal exec)
- Exposure to EL / PL / liability claims
- Experience with personal injury or professional negligence
- Ability to manage complex cases independently
- Strong communication and decision-making skills
Highly Desirable
- Experience in an insurance claims environment
- Background in care / healthcare or sensitive claims
- Exposure to multi-line claims
This is a claims role (not a legal career path).
You must have a genuine interest in care sector work and should be comfortable with sensitive and sometimes challenging but quality cases.
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Senior Claims Handler FTC in Leeds employer: Avencia Talent Solutions
Avencia Talent Solutions is an excellent employer, offering a dynamic work culture in Leeds that fosters collaboration and innovation. Employees benefit from professional development opportunities and the chance to contribute to cutting-edge product advancements, making it a rewarding environment for those passionate about the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Handler FTC in Leeds
✨Tap into Local Agencies
For temporary roles like the one at Avencia Talent Solutions, don't overlook local recruitment agencies that specialise in the insurance sector. They often have inside info on your local market and can help you get your foot in the door quicker!
✨Seasonal Opportunities Are Gold
Insurance companies often ramp up staffing for specific seasons, especially during peak times like annual policy renewals. Keep an eye out for those temporary gigs and be ready to jump in. Make sure you’re on our website regularly to catch those listings!
✨Network with Industry Pros
Join insurance-focused online platforms and forums to connect with professionals who can share insider tips about temporary roles. Attend local industry meetups or workshops to widen your network; sometimes it’s all about who you know!
✨Showcase Your Flexibility
For temp roles, employers are often looking for candidates who can hit the ground running. Highlight any previous experience you have in fast-paced environments on your profile or during interviews, so Avencia Talent Solutions knows you can adapt quickly to their needs!
We think you need these skills to ace Senior Claims Handler FTC in Leeds
Some tips for your application 🫡
Highlight Relevant Certifications:In the insurance world, having the right qualifications can set you apart. If you've got any certifications like Cert CII or other relevant credentials, make sure they're front and centre on your CV. It shows you're committed to the industry and ready to hit the ground running!
Showcase Your Customer Service Skills:Insurance is all about helping clients through tricky times. Use your application to mention your previous customer service experience or soft skills like problem-solving and empathy. These are crucial for any temporary role in the insurance sector, so don’t shy away from flexing these muscles!
Tailor Your CV for the Temp Role:For a temporary position, it's all about demonstrating your ability to adapt quickly. Tailor your CV to highlight experiences that show you can jump in and make an impact immediately. Mention short projects, freelance gigs, or any fast-paced roles that show you thrive in dynamic environments.
Be Clear About Availability:In your cover letter, clearly state your availability for the temporary role. Since this is a short-term gig, emphasising your flexibility and readiness to start immediately can really catch Avencia Talent Solutions's eye. Remember, they need someone who can fit right in, so make it easy for them to see you as that person!
How to prepare for a job interview at Avencia Talent Solutions
✨Master the Basics of Underwriting
Since you're aiming for a temporary role in insurance, brush up on the basic principles of underwriting. Be ready to discuss how you would assess risks and make simple decisions on policy issuance, as these are likely to come up in technical questions.
✨Familiarise Yourself with Relevant Regulations
Insurance is heavily regulated, so it helps to be familiar with key regulations that affect the industry. Bring up any specific legislation you're aware of and how it could impact your work at Avencia Talent Solutions. This shows you're engaged and knowledgeable.
✨Highlight Your Flexibility
As it's a temporary position, it's crucial to stress your adaptability. Talk about previous experiences where you had to pick up new tasks quickly or adjust to changing needs. Employers will appreciate your willingness to jump in and get the job done without a long onboarding process.
✨Prepare to Discuss Claims Processing
Be ready to dive into discussions around claims processing, as this might be a big part of your role. Bring along examples of how you've approached problem-solving in past roles, especially if you've dealt with customer claims or insurance queries before. It's a great way to show your relevant experience.
